AeroLeads people directory · profile

Leanne L. Email & Phone Number

Customer Service Manager Telecommunications Professional
Location: Vancouver, British Columbia, Canada 8 work roles 1 school
LinkedIn matched
✓ Verified July 2026 3 data sources Profile completeness 71%

Contact Signals

LinkedIn Profile matched
3 free lookups remaining · No credit card
Role
Customer Service Manager Telecommunications Professional
Location
Vancouver, British Columbia, Canada

Who is Leanne L.? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Leanne L. is listed as Customer Service Manager Telecommunications Professional based in Vancouver, British Columbia, Canada. AeroLeads shows a matched LinkedIn profile for Leanne L..

Leanne L. previously worked as British Columbia Sales Coordinator, Enterprises Business Sales at Rogers Communications and Business Specialist Designated at Rogers Communications. Leanne L. holds Business, Management, Marketing, And Related Support Services from Langara College.

Profile bio

About Leanne L.

A result driven and collaborative professional with extensive corporate experience leading and managing large teams, coordinating client-agent events and driving customer engagement. A driven individual who effectively provides ongoing sales support to senior managers. A high degree or professionalism and strong problem resolution capabilities. Recognized for prioritizing and achieving multiple simultaneous tasks. Creates a positive and productive work environment amongst cross functional teams. Core competencies include:- Skilled in deescalating conflict, delivering memorable customer service and strategic problem solving- Ranked #2 Nationally (2017 – 2018) for Rogers Customer Service NPS/LTR Score- Proficient in Microsoft Office Excel, PowerPoint and Word- Resourcefulness and great administrative skills- Flexible and adaptive to new environment, methods, and systems

8 roles

Leanne L. work experience

A career timeline built from the work history available for this profile.

British Columbia Sales Coordinator, Enterprises Business Sales

Burnaby Bc

- Led and managed a sales team of up to 55 agents in British Columbia through consistent communication and liaison with client telecom packages, client invitation lists management and ensured corporate offerings were accurately presented to existing customers- Planned, coordinated and successfully executed corporate events such as Apple VIP dinners, monthly lunches and learns for Rogers Sales team; enhancing revenue goals- Welcomed and on-boarded new sales team agents to ensure proper… Show more - Led and managed a sales team of up to 55 agents in British Columbia through consistent communication and liaison with client telecom packages, client invitation lists management and ensured corporate offerings were accurately presented to existing customers- Planned, coordinated and successfully executed corporate events such as Apple VIP dinners, monthly lunches and learns for Rogers Sales team; enhancing revenue goals- Welcomed and on-boarded new sales team agents to ensure proper device equipment, travel accommodations, administrative responsibilities and role requirements were communicated to complete role requirements- Managed monthly invoices and expenses to ensure account bills and employee expenses aligned with department budget and were processed on time- Created, established and oversaw prospective sales targets to set clear business directions that aligned with customer engagement and closing deadlines- Coordinated and managed appointments for customer and employee weekly meetings to ensure meeting room and tools were prepared for both onsite and remote engagement Show less

Apr 2019 - Aug 2019

Business Specialist Designated

Burnaby Bc

- Enterprise Business Specialist providing corporate support and solutions for commercial clients- Assisted E-Service in courteously responding to commercial client email inquiries in a timely manner- Assisted with the Social Office Committed (SOCOM) team with events planning and coordination for the EBU team, such as; holidays, celebrations and team building functions for over 40+ people

Jun 2017 - Apr 2019

Lot- Leaders Of Tomorrow

Burnaby Bc

- Provided coverage for team managers by supporting consumer agents with Rogers computer systems, existing/new available packages and technical requirements that aligned with budget - Liaised and assisted management leaders with coaching (constructive feedback, active listening, communication and process improvement tips) to advance customer service delivery

Apr 2017 - Jun 2017

Career Advanced Placement (Cap)

Burnaby Bc

- Supported and trained consumer agents with coaching and structure of the call flow including Rogers products /packages including; home/cell phone, cable and internet to drive quarterly sales goals

Dec 2016 - Jun 2017

Rogers Moves Concierge

Burnaby Bc

- Assisted customers transitioning Rogers services; answered any billing inquiries; ensured customer services were a right fit

Jan 2016 - Jun 2017

Customer Care Advocate - Retention

- Successfully achieved 95% client retention rate, while staying within assigned department budget. Ensured customers had correct billing, packages and devices matched customer personal needs- Resolved complaints promptly and professionally

Oct 2009 - Dec 2015

Bilingual Customer Service Representative

- Provided bilingual customer service in Cantonese and English to communicate comprehensive explanations/breakdowns of account billing, questions or concerns, wireless technology and ordering devices

Jul 2008 - Oct 2009

Wine Sales Specialist

Burnaby Bc

- Provided consultations and recommendations on wine products based on customer entertainment and or culinary requirements- Enhanced store sales through recommendation selling, active listening, observation and product knowledge - Assisted Manager and Assistant Manager with hiring employees through screening processes and eventual introduction to product knowledge, customer service, store layout, resources and role requirements (sales/teamwork) - Securely and confidentially opened… Show more - Provided consultations and recommendations on wine products based on customer entertainment and or culinary requirements- Enhanced store sales through recommendation selling, active listening, observation and product knowledge - Assisted Manager and Assistant Manager with hiring employees through screening processes and eventual introduction to product knowledge, customer service, store layout, resources and role requirements (sales/teamwork) - Securely and confidentially opened and closed store Show less

Sep 2006 - Aug 2011
1 education record

Leanne L. education

  • Langara College
    Business, Management, Marketing, And Related Support Services
FAQ

Frequently asked questions about Leanne L.

Quick answers generated from the profile data available on this page.

What is Leanne L.'s role at their current company?

Leanne L. is listed as Customer Service Manager Telecommunications Professional.

Where is Leanne L. based?

Leanne L. is based in Vancouver, British Columbia, Canada.

What companies has Leanne L. worked for?

Leanne L. has worked for Rogers Communications and Mark Anthony Group.

How can I contact Leanne L.?

You can use AeroLeads to view verified contact signals for Leanne L., including work email, phone, and LinkedIn data when available.

What schools did Leanne L. attend?

Leanne L. holds Business, Management, Marketing, And Related Support Services from Langara College.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.

People with similar names

Check these profiles if this is not the Leanne L. you were looking for.

View similar profiles