Store Manager | 2 Properties: View Park & Inglewood Store● Maintain day to day administration, work the floor, and manage daily emergencies between two stores.● Train all incoming and current staff on proper coffee making, guidelines, and protocols.● Teach basic coffee classes to partnered organizations.● Research and develop current and upcoming beverages.

• Organized company wide elements including the sales department, the mobile espresso truck, partnerships, private events, retail, and trade shows.• Nurtured, managed, and built partnerships with businesses that engage similar core values.• Initiated and developed beverage recipes for retail, wholesale accounts, and events Managed donation inquiries.

• Successfully opened and managed two store locations.• Drove store to profitability by developing and meeting sales goals, implementing product rollouts,and training all staff.

• Supported store manager with daily and weekly tasks, including scheduling, order placements, and inventory.• Managed communication between shift leads, baristas, and kitchen staff, as the sole bilingual staff member.

• Supervised staff and provided exceptional customer service. • Operated deposits and balanced cash registers.