Quality Assurance Executive
CurrentLeading the Way: Oversees audits and leads investigations into major quality deviations to determine root causes. Advises on improved processes to ensure quality standards. Possesses strong leadership skills to guide work activities and to help team members to develop their skills in department.Quality Control, No Compromise: I'm all about quality control from the initial design phase to the final delivery. We conduct thorough product inspections and audits, leaving no stone unturned.Quality Management Systems Leadership: Directed and supported the qualification and re-certification processes for ISO 9001, ensuring compliance and operational excellence.Team Leadership and Development: Managed a cross-functional Quality Assurance and Quality Control (QAQC) team spread across 5 branches in Malaysia and 2 Overseas Branch, promoting a quality and continuous improvement culture.Product Development and Certification Scheme : Registered new supplier under CIDB COA Application and adhere to regulationsCustomer Relationship Management: Resolved customer complaints efficiently, employing effective communication and problem-solving skills to maintain high levels of customer satisfaction.Documentation and Reporting: Authored comprehensive reports, maintaining meticulous records to support quality audits and operational reviews.Document Control Centre (DCC) Management: Oversaw the Document Control Centre, ensuring accurate and timely storage and retrieval of essential company documents.As a QAQC Executive at Goforth Corporation Sdn. Bhd, my role is about excellence, and quality is our driving force. If you're looking for a dedicated QA professional passionate about top-tier quality, let's connect and explore how I can contribute to your team's success.