Established UX competency and processes in a small organization striving to provide the best user experience inthe industry, taking complex clinical data from hospitals and healthcare providers and transform it into beautiful,useful analytics for hospitals and health systems.○ Lead the redesign of the flagship products, establishing experience strategies, UI component library, newinformation architecture, design of individual workflows, including both client- facing guided analytics and internaldata management workflows.○ Conceived and launched a completely new product born from market and user need, creating a tool that turns corebenchmarking data into actionable initiatives that drive performance improvement via organizational transparency,allowing health system leaders to set goals, and managers to respond with trackable projects.○ Lead and conducted ongoing user research activities, ranging from quantitative methods, to usability sessions, tofull day co-design workshops with end users, internal stakeholders, and client leaders.○ Worked with an Agile team, including off-shore development, business analyst, and design resources. Provideddirect management of design resources, including onboarding, task planning, and direct design guidance.

management, strategic design, client partnership, concept generation, journey mapping, client interviews, user stories, team coaching, facilitation, mockups, prototypes, success definition, Lean UX

Working on design innovations to help medical practices do their best work in delivering patient care.

Dual-purpose member of the UX team, contributing UI designs & user research on a wide breadth of projects for athenaNet.

"In the Artbotics project, the University of Massachusetts Lowell (UML) is collaborating with The Revolving Museum and Lowell High School, using project-based learning to introduce students to computing."Part of the first Artbotics Pilot Program, in which the future of the program was determined through real projects combining robotics and art. Later went on to aid in the teaching of new generations of Artboticists through summer programs for high school and elementary students.