Lusi Heath (Crawford) Email & Phone Number

Wellington, NZ

Wellington, Wellington Region, New Zealand

- Head of the NZTD Group (Tower) within IS at Customs- We have transitioned from programme into BAU and we have seven product delivery teams embedded in the Tower across both Customs and MBIE- Lead agency for NZTD and partnering with MBIE, MPI, Health, Stats NZ, and IRD to further progress this product- Our product will enable a more seamless process at.

Wellington, Wellington Region, New Zealand

After acting in this position while in my former role, I was promoted into the Senior Product Manager role permanently. I have two Product Owner direct reports and three squads within my product portfolio. Products: End to end Business Lending origination banker and customer journey experience; internal technology enablement products (on-prem and cloud.

I moved to our technology Lending domain to set up a second Business Lending product team that focused on lending origination across business lending customer segments. My remit was to also turn around a product portfolio that wasn't delivering and who our business didn't trust. To deliver value quickly and to change the narrative I piloted a different way.

While I was Product Owner - Term Products, the core platform the team looked after was eventually going to be replaced with a new cloud based platform. I was also interim Product Owner of the new Term Lending team on this new platform for a 4 month period. Outcomes:- Drove the new operating model strategy that took into account rotating current platform.

I was made permanent as a Product Owner in the Transactions and Investments domain and was an integrated member of IBIS (an Agile systems product team). IBIS ships value changes that improve term lending and investment products on the IBIS application. This is a backend host team. IBIS supports products within Term Loans (home lending, business lending.

Wellington, New Zealand

Reporting to the Software Development Manager in the Transactions and Investments domain, I focused on reviewing current state across the three core systems teams and helping to establish a Product Owner function in the domain. The three teams I was across were Term Products (IBIS); Customer Systems (BIS); and Transactional Products (CIF).Moving from.

Wellington & Wairarapa, New Zealand

My role was looking at process improvement and strategy around project resource planning / management and project forecasting across technology projects; better collaboration across teams; as well as providing more governance and structure around third party supplier engagement, FTE count, and contractor management. I also managed all contractor.

Wellington & Wairarapa, New Zealand

Wellington & Wairarapa, New Zealand