Lutfi Hadi Email & Phone Number

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

● Serving as a dedicated IT Technical Support Specialist at one of Malaysia's most prestigious financial institutions, providing unparalleled technical support services.● Proficiently addressing and resolving a wide range of IT issues, ranging from software and hardware troubleshooting to network-related challenges.● Collaborating with cross-functional teams to ensure the seamless operation and security of critical financial systems and applications.● Adhering to stringent regulatory and compliance standards specific to the financial sector in Malaysia, upholding the highest levels of data security and confidentiality.● Playing a pivotal role in the institution's disaster recovery strategy, minimizing downtime and safeguarding sensitive financial data.● Designing and delivering targeted training programs for staff to enhance their technical proficiency and support the institution's technological advancements.● Consistently meeting or exceeding service level agreements (SLAs) in a high-pressure financial environment, earning the trust of clients and colleagues alike.● Leveraging a deep understanding of the financial industry and the institution's specific needs to provide efficient and effective technical support.

Nilai, Negri Sembilan, Malaysia

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

● With a strong background in IT security, I have successfully held pivotal roles within the financial industry in Malaysia.● Been entrusted to safeguard sensitive financial data and infrastructure, implementing robust security measures to ensure compliance with industry regulations.● Conducting security assessments, implementing threat detection and mitigation strategies, and leading incident response teams to maintain the integrity and confidentiality of financial data.● Dedicated to strengthening the security posture of financial institutions, reducing vulnerabilities, and staying current with emerging threats and best practices.

Sepang, Selangor, Malaysia

● Played a crucial role in ensuring the smooth operation of IT systems and technology support within the aerospace industry.● Provided technical assistance, resolved IT issues, and delivered exceptional support to Airbus employees, enabling them to maintain peak productivity.● Responsible encompassed hardware and software troubleshooting, network maintenance, and proactive problem resolution.● Contributes to Airbus's commitment to technological excellence, maintaining a secure and efficient IT environment in the aviation sector.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

● Dedicated to providing expert guidance and tailored solutions for phones and phone accessories to meet the diverse needs of our valued customers.● Understanding customer requirements, product knowledge, and assisting clients in making informed purchasing decisions.● Committed to staying at the forefront of the latest technology trends and product offerings, ensuring that our customers have access to cutting-edge solutions.● Recognized for consistently exceeding sales targets, delivering exceptional customer service, and building lasting client relationships within the vibrant tech hub of Plaza Low Yat.● Dedicate to delivering value, enhancing the shopping experience, and contributing to the success of Mobile Fashion makes each day a rewarding journey.

Bachelor'S Degree, Computer And Information Systems Security/Information Assurance

Activities and Societies: Athletics, futsal

Diploma Of Education, Computer And Information Systems Security/Information Assurance

Activities and Societies: Secretariat Hostel, Volleyball, Secretariat Sport & Recreation, Business, Part-time at Incubator services