Lutfi Rohmat Hidayat Email & Phone Number

Jakarta, Indonesia

Data Analyst for Traveloka Non-GDS Flight Ticketing.• Compute ticket costs and issue and reissue ticket.• Ensures targets are met for each day, completedaccurately and to the satisfaction of the customer.• Respond to customer inquiries with accurate information.

Jakarta, Indonesia

Data Analyst for Traveloka Non-GDS Flight Refund.• Compute ticket costs and issue and reissue ticket.• Ensures targets are met for each day, completedaccurately and to the satisfaction of the customer.• Respond to customer inquiries with accurate information.

Jakarta Metropolitan Area

• Handle 100+ non-fulfilled big trucks bookings per month, including CDD Long, Fuso, and Tronton in Java and Sumatera area to support delivery needs from Individuals, SMEs, and B2B.• Provide solutions related to customer and driver problems thoroughly and accurately using available devices in accordance with applicable policies.• Escalate any problems that require further handling by other teams within 24 hours.• Serving as a communicator between customers and drivers through chats and calls.• Perform any other tasks as may be assigned by the Company from time to time.

West Jakarta, Jakarta, Indonesia

• Acquire and manage relationship with new customers• Manage and resolve to customers’ inquiries and issues• Create daily social media contents• Gain 13k+ reach and 5,9% engagement rate from an advertised content

Jakarta Selatan, Jakarta, Indonesia

• Manage social media accounts• Manage orders my own small business in marketplaces• Monitor stock levels and place orders as needed

West Jakarta, Jakarta, Indonesia

• Train and assist new employee• Prepare product images to be used for promotion and catalog

Yogyakarta, Indonesia

• Prepare draft submission documents for study program accreditation

Yogyakarta Province, Indonesia

Conduct a research and write report