Lütfiye Vagner Email & Phone Number

Copenhagen, Dk

As a Project Manager at Novo Nordisk, I orchestrated two transformative ServiceNow projects, leveraging Generative AI within advanced ITSM/ITAM capabilities to drive efficiency and create substantial business value. By harvesting the power of GenAI technologies within ServiceNow, resulting in significant cost savings and improved service delivery.Key responsibilities and deliverables:- Led the implementation of GenAI-powered solutions in ServiceNow ITSM, enhancing ITSM processes with GenAI capabilities of ServiceNow- Orchestrated the integration of GenAI to streamline support, increasing self-service, reducing response times, and improving user satisfaction- Developed and executed digital workflows for Cloud Management, optimising resource allocation- Conducted thorough requirements-gathering sessions, aligning GenAI capabilities with ITIL best practices and Novo Nordisk's specific needs- Managed cross-functional teams of technical architects, developers, and subject matter experts to ensure seamless project execution- Presented project progress and key metrics to senior management, securing continued support and resources- Implemented GenAI-driven predictive analytics for IT asset lifecycle managementMy scientific background in computer science and data analytics, combined with my strong project management skills, were instrumental in navigating the complex technical landscape of GenAI-enhanced ITSM and ITAM. By fostering a collaborative environment and maintaining a laser focus on benefit realisation, I ensured that these projects not only met but exceeded expectations, positioning Novo Nordisk at the forefront of GenAI-driven IT service management.#ServiceNow #AI #MachineLearning #ITIL #ITSM #ITAM #CloudManagement #DigitalWorkflows #CapacityPlanning #PresentationSkills #PredictiveAnalytics #GenerativeAI #IncidentManagement #KnowledgeBaseCreation#BenefitRealization#OperationalEfficiency#ITAssetDiscovery#InventoryManagement

Copenhagen, Capital Region, Denmark

I am an experienced professional in the logistics and transport industry, adapt at establishing golden standards for IT integration. Guiding a team of 140+ members across 13+ work streams, I specialise in creating IT integration frameworks aligned with business objectives during mergers and acquisitions.Key Responsibilities:- Lead the assessment of IT integration needs based on business objectives, including change management and training requirements.- Identify and analyse key dependencies, assumptions, risks, and decisions for seamless integration.- Scope IT integration scope according to business objectives, cost estimates, and optimisation strategies.- Plan and provide roadmaps for IT integration scope to ensure successful outcomes.- Streamline IT infrastructure and rationalise systems for seamless integration.- Build a flexible and scalable IT architecture to adapt to new trends.- Make disciplined decisions on system integration, modernization, and removal.- Capture synergies across IT infrastructure, applications, and support for competitive advantage.- Drive short-term savings and support long-term growth ambitions.- Conduct thorough assessments of IT landscapes pre-merger to identify integration challenges.- Adopt modern architectures for flexibility and adaptability.- Prioritize critical systems and eliminate inefficiencies to add value.- Align IT integration plans with broader strategic goals for successful outcomes.As a Tech M&A Principal, my expertise in aligning IT integration with business objectives and driving successful M&A outcomes is invaluable. My ability to streamline processes, mitigate risks, and optimize IT operations has been instrumental in achieving seamless integrations and maximising synergies in mergers and acquisitions.

Copenhagen, Capital Region, Denmark

I am driving the development and implementation of scalable platforms to handle the energy needs of APMM in the future. I am responsible for overseeing the entire energy value chain, including fossil fuels, bio-fuels, power, emissions, sustainable air fuels, methanol, and ammonia, from sourcing to logistics and supply.My role involves collaborating with cross-functional teams, such as Treasury, Finance, and Maersk Commercial, to ensure seamless integration of processes, capabilities, and stakeholders. I am also leveraging robust data, automation, controls, and IT infrastructure models to optimise operations and drive efficiency in line with future-proof architecture and technology approach.One of my key goals is establishing an efficient Energy Portfolio Management system, including hedging and risk management, as well as an APMM Internal Energy Marketplace. This will allow to effectively manage and optimise its energy needs, while also integrating sourcing and charging of end-customers with Emission Surcharge.It is the team mission to be an enabler of decarbonisation and a logistics integrator by driving sustainable energy solutions for the future. Together, we will make a meaningful impact in the energy industry and contribute to a more sustainable future. #EnergySolutions #SustainableEnergy #ProgramManager #Decarbonisation #LogisticsIntegrator

Copenhagen, Capital Region, Denmark

Copenhagen, Capital Region, Denmark

👍 Leading project team to implement Azure Integration Service platform in a regulated industry:➛ Architecture design and development of Azure Integration Platform according to business requirements➛ Azure Integration Platform qualification according regulatory guidelines➛ Process design and technical implementation to ensure validate state for the platform and integrations 👍 Design operational governance and transition of operational services to operational partner:➛ Roadmap for operational service transition to operational partner, stakeholder and communication management➛ Design, implementation and continual improvement of operational governance➛ Design and implementation of operational circular calendar➛ Identification of handover to operation activities, ensuring the collaboration between several development partners and operational partner👍 Azure DevOps competences within this position:➛ Azure DevOps as a tool to document URS, FS, DS, TRM and Test Plans and results.➛ Azure DevOps CI/CD pipeline usage to execute in agile project settings➛ Azure DevOps controls and gates to ensure validated state of the platform and integrations within pharmaceutical industry

Copenhagen Area, Capital Region, Denmark

IT business development, drive improvement initiatives, strength the relationship and consulting the respective business units within following:👍 Consulting IT managers at global organisation from operational, digitalisation and collaboration perspectives to align with business objectives👍 Creating transparency and identification of the business impact with respective Local IT for successful implementation of global project initiatives👍 Structural stakeholder management and strength the relationship to improve daily operational and project execution activitiesGlobal project portfolio management with focus on infrastructure management, digital transformation and application improvement projects which are:👍 IT security - SIEM implementation:➛ Leading global SIEM solution (QRadar) implementation with external SIEM vendor➛ Analyse, identify, prioritise and scoping infrastructure components and use cases from security monitoring perspective➛ Implementation of integration of security incidents systems between vendor and Egmont to support security operational governance and processes👍 Cloud transformation: ➛ Design the methodology for cloud transformation from on-prem to cloud solutions➛ Implementation of project governance between Global IT and Local IT➛ Re-evaluation and adjusting the cloud transformation according to business needs➛ Design the methodology for cloud transformation from on-prem to cloud solutions➛ Implementation of project governance between Global IT and Local IT➛ Re-evaluation and adjusting the cloud transformation according to business needs👍 Hybrid Citrix solution:➛ Global Citrix solution transformation from on-prem to Hybrid Citrix solution➛ Ensure communication and stakeholder management towards Local IT (appx. 50 application owners)➛ Ensure communication in global perspective by structured stakeholder management engagement with respective application owners➛ Vendor management for the Citrix platform delivery to Egmont

Copenhagen, Capital Region, Denmark

👍 Digitalisation strategy related to quality process:➛ Identify, analyse and design the digitalisation strategy for quality related processes➛ Build up benefit realization road map for the organisation➛ Advisory senior management and facilitating on decision process for prioritization relevant initiatives to support the digitalisation strategy👍 Project management governance and competence development:➛ Implementation of project governance with inspiration from Product Supply and Cooperate IT project execution models for the Product Supply Quality Business Support team➛ Knowledge sharing and training project managers regards to project management topics with inspiration from PMP➛ Designing the project portfolio for PSQ and guidance management on portfolio👍 Process optimisation:➛ Process optimisation of quality process for managing external requirements and establishing global roll-out➛ Lead project team to analyse, design and implement process optimization➛ Planning and execution of global roll-out for the project deliverable➛ Ensure communication in global perspective by structured stakeholder management

Copenhagen Area, Capital Region, Denmark

👍 Project Management within Pharma, GxP and IT industry, integrated with lean perspective, stakeholder management, change management and communication. 👍 Project and Program methodology implementation within organizations focus on offshore and globalization as part of their strategy. 👍 Operational Excellence, advising on value creation through investigation of organizational processes within offshore, globalization and improvement of the processes. 👍 Organisational Change Management➛ Design and implement organisational change management strategy➛ Frequently alignment with remaining Ørsted organisational change initiatives➛ Facilitating workshops with major stakeholders and preparing managers for these workshops➛ Design and implement communication strategy

Bagsværd

👍 Leading the team with the core competence of production domain implementation at Novo Nordisk production sites. These productions sites either located in DK, China, USA, Brazilian, Japan or Europe. The team competences covered by technical, compliance and change management. ➛ Leading project participants, collaborating and alignment with three extern vendor project teams and coordinating within Novo Nordisk IT and Novo Nordisk production site➛ Facilitating workshops with vendors and internal resources initiate and analysis workshop to define project scope, timeline and estimate of the project investment➛ Contract negotiation with vendor management➛ Implementation project methodology for the Novo Nordisk production site in IT Infrastructure project execution➛ Stakeholder management, training, change management, leadership within the team and management coaching during project execution👍 Scoping of production IT infrastructure platform:➛ Analysis of new production IT infrastructure platform for new production site OLP, Måløv➛ Define core competencies and plan for vendor deliveries➛ Define steering group and engage relationships between Novo Nordisk site OLP, Måløv and Novo Nordisk Global IT➛ Responsible for Steering Committee and internal stakeholder management👍 Network upgrade:➛ Upgrade of Tianjin, Novo Nordisk site network structure➛ Engagement with Chinese colleagues and follow up weekly basis➛ Visiting China and identify the project team➛ Establish collaboration between Chinese and Danish team➛ Define on how-to process of the project implementationMastering relationships towards stakeholders, leadership in core team, self-motivation day to day work, structured problem solving and effective decision making.

Søborg

👍 Network Implementation:➛ Upgrade or new network setup at several Novo Nordisk sites in Denmark, Russia, China, USA and Brazil➛ Structuring project organisation and planning➛ Build relationship with the Novo Nordisk global site and create collaborative platform➛ Estimate and create business case➛ Execution of the project and handover to operations➛ Advisor on handling of Steering Committee and internal stakeholder management

Copenhagen Area, Denmark

LEAN is the Operational Excellence (OE) program executed for Solution Divisions of NNIT. 👍 Implementation of LEAN at Application Outsourcing:➛ Objectives of the program were to increase IT service operational profitability and value creation with➛ LEAN implementation to improve the IT service processes, effective problem solving, strategy implementation, leadership coaching, increasing pipeline and improvement of resource allocation➛ Coaching managers implement effective board meetings and leadership. Board implementation and senior manager coaching➛ Structuring board monitoring tools e.g. KPI (Key Performance Indicators)➛ Analyzing operational processes and advising for improvements

👍 Implementation of offshoring application support:➛ Objectives of the program were to increase price competitive and ensuring same quality of the IT services by offshoring application support from NNIT Denmark to NNIT China team➛ Integration Transition Management model into this specific transition program within all phases (planning, knowledge transfer, transition phase 1 (shadow learning), transition phase 2 (hands on learning), steady state).➛ Leading onboarding Chinese team members, matching with Danish team and planning and ensuring training activities➛ Training Danish team to understand cultural differences and executing the trainer sessions➛ Coaching Danish and Chinese team managers to establish collaboration in a matrix organisation➛ Stakeholder management both on Danish and Chinese team members to ensure smooth learning and hand over➛ Financial monitoring of the program and planning transition activities➛ Collaborating with program manager, change manager and other project managers

Copenhagen Area, Denmark

Project manager assistant for pharmaceuticals projects on technical lead, latest estimate, follow up and budget input of the projects.👍 Content management system upgrade:➛ Novo Nordisk content management application, novoDOCS 4.0 release➛ Overall responsible for all technical deliverables➛ Estimation technical track deliveries ➛ Handling unexpected issues and taking action with respective person👍 Release of PEMS 2.6 upgrade:➛ Validation track lead responsibility➛ Defining activity list and estimation for validation deliverable➛ Monitoring qualification process for the release➛ Preparing task agreement

Database developmentProject Management AssitanceTechnical track lead at GxP system

Visualisation of astrophysical particals, coperated with Niels Bohr Institude and IT University of Copenhagen

Advising/mentor bachelor students for their hand in tasks

Cand.It, Software Development And Technology

I have completed my cand.it degree at Software development and Technology programme at the IT University of Copenhagen. My average grade.

Market Economist, Business Economics

I completed my Market economist education by preparing a project about why and how to implement an effective customer communication.

Bachelor Of Science - Bs, Astronomy And Astrophysics