Muhammad Luthfi Hidayat Email & Phone Number

Samarinda, Kalimantan Timur, Indonesia

As a news anchor of "Kalimantan Timur Hari Ini", I focus on delivering accurate and engaging stories to viewers across Kalimantan. I report on local news with professionalism and integrity, ensuring every story connects with the audience. I work closely with producers, reporters, and the editorial team to create high-quality broadcasts, always striving to present news that’s both informative and compelling. Staying on top of breaking news is a key part of my role, and I thrive in the fast-paced environment of live reporting. My goal is to maintain a strong and trustworthy on-air presence while making complex stories relatable and easy to understand for viewers.

Samarinda, Kalimantan Timur, Indonesia

As an experienced Master of Ceremony (MC) for government technical guidance (Bimtek) events, I specialize in ensuring the smooth and professional execution of government-related training and seminars. My role involves guiding the event from start to finish, facilitating engaging sessions, and ensuring all technical and organizational details are handled seamlessly.Key Responsibilities:- Opened the event with a formal greeting, introducing the theme and purpose of the program.- Guided the flow of the event according to the agenda to ensure smooth transitions between sessions.- Introduced speakers and key government officials, providing brief profiles and backgrounds.- Maintained a professional and engaging atmosphere to keep participants focused and enthusiastic.- Delivered announcements regarding technical details, such as break times, meal schedules, and agenda changes.- Facilitated Q&A sessions between participants and speakers to ensure productive discussions.- Closed the event with a concise summary and expressed gratitude to participants, speakers, and organizers.- Coordinated with technical teams to resolve any on-site issues, such as audio-visual equipment or presentation delays.This experience has allowed me to develop strong public speaking skills, event management expertise, and the ability to handle high-level government events with professionalism and precision.

Samarinda, Kalimantan Timur, Indonesia

I worked as a Liaison Officer and Administration Crew for approximately two years at this company. My responsibilities included: - Establishing relationships and scheduling appointments with new clients as part of the marketing team. - Preparing and organizing meetings. - Planning and managing events and weddings. - Overseeing all aspects of events, including stage management, floor coordination, registration, and handling souvenirs. - Maintaining strong relationships with clients to ensure their satisfaction. - Assisting the groom, their family, or event talent from preparation through to the conclusion of the wedding or event. This role allowed me to develop strong organizational, communication, and client relationship management skills.

Samarinda, Kalimantan Timur, Indonesia

I worked as a Front Desk Agent (Receptionist) for 10 months at Mercure Hotel Samarinda. My responsibilities included: - Handling guest check-ins and check-outs efficiently and professionally. - Enrolling guests in the hotel's membership program. - Managing reservations and scheduling specific appointments. - Preparing daily reports and performing end-of-day closures. - Managing cashiering tasks, including processing payments and issuing invoices. This role enhanced my customer service skills, attention to detail, and ability to multitask in a fast-paced hospitality environment.I also have experience as part of the pre-opening team for Mercure and Ibis Hotel Samarinda, where I contributed to the establishment and initial operations of both hotels. This role involved assisting with the setup, training, and preparation of various hotel departments, ensuring that everything was in place for a successful launch.

Daerah Istimewa Yogyakarta, Indonesia

As a Club Lounge Officer, I am responsible for delivering a high level of service to hotel guests in the exclusive club lounge, ensuring their comfort and satisfaction throughout their stay. My role involves providing personalized services, maintaining the lounge's operational efficiency, and creating a welcoming and premium experience for guests.Key Responsibilities:- Guest Services: Provide personalized and exceptional service to club lounge guests, addressing their needs, requests, and inquiries promptly.- Lounge Operations: Oversee the daily operation of the club lounge, including managing guest check-ins, ensuring cleanliness, and maintaining a comfortable atmosphere.- Food and Beverage Service: Coordinate the setup and replenishment of food and beverage offerings in the lounge, ensuring quality standards are met.- Guest Relations: Foster positive relationships with guests, anticipating their preferences and ensuring a memorable experience.- Concierge Support: Assist guests with special requests, including arranging transportation, reservations, or activities, and providing local recommendations.- Security and Privacy: Monitor the lounge area to ensure a safe and private environment for guests.- Administrative Duties: Manage the lounge's inventory, track guest preferences, and prepare reports on lounge operations.- Collaboration: Work closely with other departments, such as housekeeping and food & beverage, to maintain service standards and meet guest expectations.

Bachelor'S Degree, English Literature (British And Commonwealth), 3,76

Activities and Societies: Indonesia Youth Diplomacy Region East Kalimantan, BEM Fakultas Ilmu Budaya UNMUL 2017-2020Bachelor of English.

Diploma 1, Perhotelan Dan Kapal Pesiar, 3,44

1 year diploma for hospitality education with 6 month training at Front Office Department at Sheraton Mustika Yogyakarta.