• Perform a broad range of administrative duties including file management, working with the senior management team including participation with logistics committee, maintenance of management team meetings and follow up • Monitor compliance with all regulatory and insurance based requirements regarding client care programs.• Responsible for creation of Employee Procedures Manual and other related supports for human resource functions.• Coordinated all phone inquiries and scheduling duties with professional etiquette and discretion imbued with customer service standards.

• Responsible for back office administration for the Store Management team including human resource functions, management team supports, documentation of the sale objectives and goal setting• Human resources duties including training and recruitment organization and staff orientation• Responsible for benefits administration and coordination with Hudson’s Bay corporate office regarding enrollments, changes and terminations• Liaison between Hudson’s Bay and TOPSHOP TOPMAN on matters of payroll, benefits, health and safety and sales targets• Responsible for daily, weekly and monthly business reports, daily briefs on sales and sales ledger• Administration duties including expense control, daily zone charts, completion of accident reports, vacation, sick pay and attendance reports

• Perform all administrative duties and direct personal support to 50 real estate agents and management team including customer contact, creation of real estate documents and office support to staff team members• Ensure compliance on all legal documents including listings, offers, amendments, waivers ad cancellations• Provide excellent customer service and quality service at the front desk and provide follow up when necessary• Used tact and discretion when dealing with confidential financial matters• Demonstrated computer literacy using a variety of applications including Quick Office Pro

• Provided event management skills to a multi-room venue serving arts and creative clients as well as corporate events• Ensured quality event productions through documentation and preparation and proposing new ideas to improve the successful implementation of the events• Assisted with contract negotiations, arrange food and beverage, order audio visual equipment and other supplies• Kept track of event budgets including invoicing, reporting and use of event management software

* Regularly develop enthusiastically satisfied customers.* Provide consistent quality beverages* Maintain quality store operations* Contribute to store profitability

• First point of contact for customers at a high end full service beauty salon• Demonstrated exemplary customer service skills to develop and maintain client base; identified cross selling opportunities to promote salon products and services with all clients• Performed administrative duties including scheduling, opening and closing, cash management duties, handling multiple phone lines for all departments and inventory of stock room

I was a juror on Much Music's Video on Trial and critiqued music video with my witty and cheeky sense of humour. It was a great time!