• Give support to over 200 users in an enterprise setting through phone, email, and in person communication• Work in a small and diverse IT team to provide service to usersWindows**********• Create accounts and install programs according to specifications• Use Office 365 for cloud based storage and collaboration with others• Use Acronis to make, restore, and update images for computer deployment• Use Office 365 Admin to administrate user accountsNetworking************• Use Meraki web portal to maintain network• Diagnose VLAN issues• Troubleshoot device connection issues• Familiar with DNS, DHCP, TCP/IP, MAC address, ports, transfer protocols, subnettingActive Directory****************• Create accounts for new users• Manage existing accounts for active user• Archive accounts for non-active usersSystem Admin***************• Familiar with domain controllers, forests, file servers• Configure NTFS permissions• Install network wide printersVoIP*****• Maintain Ring Central and Skype for Business phone numbers and accounts• Maintain Skype for Business compatible phones with BToE• Switch Ring Central extensions over to Skype for BusinessPrinters*********• Troubleshoot printer issues• Replace ink toner cartridges • Use printer secret menu to reset toner countersMobile Devices****************• Set up iPhones for users• Link up iPhones through MerakiDocumentation****************• Update and write new documentation for standard proceduresIP Cameras************• Maintain configurations for IP cameras• Use Synology Surveillance System to monitor all cameras• Use Synology as file server to save footage• Troubleshoot IP camera network connections

• Maintain 20+ computers in a lab, dealing mainly with hardware issues• Communicate with clients about troubleshooting their computers through email and in person• Keep track of issues through a local ticketing systemWindows Administration | Win 7, 8, 10 | Server 2016 Essentials*************************************************************• Install OS and software to user specifications• Set up backup systems ( Backuppc )• Document software, backup, and network setups• Active Directory setup• Password and data recovery• Troubleshoot drivers and group policy permissions• Analyze blue screen errors with Windows Debugger and Driver Verifier to tracedriver and hardware issues• Set up custom OS installations ( slipstream ) and servicesLinux Administration | CentOS, Ubuntu***************************************• Use bash scripting and cron to automate tasks (see below for more info on scripts)• Connect to remote servers with ssh• Maintain configuration files for backup serverNetworking************• Familiar with DHCP, TCP/IP, DNS, ping• Set up manual IP addresses on computers and routers• Port forwarding• Install and test custom firmware/install firmware updates on routersHardware (Enterprise and Consumer)**************************************• Worked on normal consumer sized computers and as well as enterprise server based computers• Build fully functional computer from scratch with given parts• Trace, troubleshoot, and repair hardware faults• Benchmark and load testing• Detail build lists according to user needs including price points and multiple varying configurations• Process RMA'sDocumentation****************• Write basic text documents for users to help set up programs• Keep track of all issues with their solutions for future references

• Write cross-platform (Unix and Windows) scripts incorporating many differentlanguages and protocolsAIS Website Scraper********************• Scrape AIS (ships and vessels) data and output onto a terminal• Use bash to download HTML pages• Use Python to scrape and format data from HTML pagesAIS Data Sync Script********************• Sync up AIS data files from remote to local FTP server• Use Python to compare ‘ls’ files of local and remote FTP server• Use bash to connect to remote server and download missing files to local serverCalCofi XLS to SQL Database****************************• Convert CalCofi spreadsheets into a MySQL database for easy access• Create MySQL Database and tables• Format CSV files to user specifications and import into MySQL database with a bash scriptWindows Hard Drive Auto-mount Script****************************************• Mount newly attached hard drives to a mount point in Windows• Use powershell and batch to create mount points• Use Task Scheduler to run an ongoing script to detect new hard drivesRsyncd Big File Check Script****************************• Uses rsyncd config file to not sync up files over 100MB for backup space saving purposes• Check for file sizes over 100MB and outputs into a list• Use bash to check ‘ls’ output for files over 100MB• Use batch to set up a Task Schedule task to run the bash scriptCode Documentation*********************• Write useful comments in code to detail thought process• Include README files for overall understanding of project

• Edit website according to client specifications.• Learned WordPress and PHP for this taskTasks******• Edit CSS to change website layout• Suggest website design improvements • Work with HTML and PHP in conjunction to edit website • Alter WordPress theme for easier maintenance