As a Guest Services Associate at Oberoi Hotels & Resorts, I am passionate about delivering exceptional service and creating memorable experiences for our guests. I have been working at the Udaivilas property for 8 months, where I handle guest services in The front office. I have also completed specialization training in front office at two different properties: a luxury resort and a business hotel. There, I learned how to deal with the challenges and demands of group guests, wedding guests, and corporate clients. I have a bachelor's degree in hospitality and event management from PES University, where I acquired skills in Adobe Photoshop, Microsoft Office, and Micros Opera. I am eager to learn from the variety of experiences, challenges, and failures that the hospitality industry has to offer. ||Ready to Face the industry with a smile. 😊||