With a B.Tech. in Mechatronics and specialized expertise in HVAC engineering, my role at Zeco Aircon Limited focused on application cost and estimation. My approach combines technical savvy with a strategic perspective, ensuring that every project aligns with both engineering best practices and cost-efficiency standards. 2. The experience honed my pre-sales technical support skills, enabling me to effectively communicate complex information and foster strong client relationships. My commitment goes beyond the technical aspects; it's about delivering solutions that resonate with clients' needs and exceed their expectations, while also streamlining processes within our team.