Arne Osabel Email & Phone Number

Taytay, Ph

1. Create process documents, SOPs, flowcharts2. Manage social media accounts3. Create social media contents4. Create and administer team portals5. Develop training materials6. Create digital brochures, flyers, lead-generating docs7. Business strategy and market research8. Assist the COO in accomplishing KPIs and objectives

Philippines

1. Create process maps and documents.2. Identify improvements that can be implemented on current processes and create an effective plan to assist clients and VAs.3. Create trackers or templates based on the determined tasks that VAs can accomplish during process mapping calls.4. Complete process flows and documents for clients that will be endorsed to the Operations Team.5. Look for trends that could lead to process improvements, behavioral trends, operational efficiencies, and improvements.6. Develop and maintain the various systems used to generate and track data, including the equations used to derive specific calculations.7. Research on a system/tool's interface, functions, and features to help create a master file document.8. Facilitate communication and interaction between other team members, departments, or different providers' Customer Support

Real estate cold caller and appointment setter1. Follow a script-driven call flow and handle questions and objections2. Gauge seller motivation3. Input data into a Podio (CRM) formReal estate admin assistant 4. Source leads and perform skip tracing 5. Complete property research and Comparative Market Analysis (Comparables)6. Create basic spreadsheets using Google SheetsBasic social media admin7. Set up accounts for Facebook, Twitter, Instagram, and LinkedIn8. Create and post content with and without Hootsuite9. Perform basic graphic designProperty management customer service10. Manage basic maintenance work orders11. Address general inquiries and coordinate transactions via phone and email

Us, Uk

Administrative Tasks, Scheduling, SEO, Social Media Updates, Blogging, Web Content Creation, Technical Writing, Research (Market, Academic, General, Thesis), Spreadsheets, Bookkeeping, Microsoft Office, Database Administration, Data Entry, Graphic Designing, Website Creation & Editing, Email Marketing, Chat, Microsoft Visual Studio Programming, Proof-Reading, Policies & Procedures, Cold Calling, Customer Service (voice/non-voice, CRM)• Bookkeeping Tools – Zoho, Freshbooks, Quickbooks• Communication Tools – Zoom, Google Meet, Slack, Skype, ActiveCampaign• CRM & Sales Tools – Zoho, Hubspot, Freshsales, MS SharePoint, MailChimp, Clickfunnel• Graphic Designing – Adobe InDesign, Adobe Photoshop, Canva• Database Administration – MS Access, MS SQL, Google Data Studio• Microsoft Office (Expert) – Word, Excel, PowerPoint, Access, Visio• Microsoft Visual Studio – Visual C/C++, Visual Basic• Password Management – Asana, Monday.com, Dashlane• Scheduling Tools – Asana, Hubspot, Calendy, TeamUp, Microsoft SharePoint• SEO Tools – Google Analytics, Google Search Console, Bing Webmaster Tools, Google Keyword Planner• Social Media Content Management – with Facebook, Twitter, LinkedIn, Tumbler, Pinterest, YouTube, Whatsapp, Instagram• Video Meetings – Zoom, Skype, FaceTime, Google Meet• GDS – Booking.com, Expedia, Beds24, EasyGDS

Jubail Industrial City, Kingdom Of Saudi Arabia

1. O&M of Telephone System (TDM, SIP, VoIP, Analog Lines), Intercom Systems, Electrical & Electro-Mechanical Systems2. Facility Maintenance Procedures (building structural integrity, HVAC, LV transformers, lighting, power distribution, generators, UPS, underground utilities, telecom, LAN, facade, aesthetics)3. Corrective & preventive maintenance strategies and Repair Service Advisory4. Front End Engineering Design, Concept Development Process, Six Sigma, Engineering Specifications and Standards5. Gives technical training on engineering & safety6. Monitored warehouse stock7. Technical Documentation, Office Procedures and Work Instructions8. Safe Work Practices, Job Safety Analysis, Environment, Health, Safety and Security Documentations9. Assessment of Critical Equipment, Safety Risk Assessment, Incident Root Cause Analysis10. Reviewed and pre-approved engineering proposal documents & scopes of work11. Compliance on ISO 45001 (OHSMS), ISO 56002 (IMS), ISO 9001 (QMS), ISO 14001 (EMS), ISO 14641 (EDMS) 12. Business Outsourcing Functions, Supply Chain Management13. Purchase requisitions and orders, coordinates w/ vendors & clients14. Technical bid evaluation15. Management & administration of Network16. Manage & supervise employee output, KPI & career development17. Engineering Management18. Developed department KRA, goals & objectivesPROJECT FUNCTIONS1. Tracked, monitored and implemented projects 2. Provided technical & engineering support3. Outsourcing4. Managed contractual issues5. Design and installation of project hardware6. List of FEED, Engineering, Procurement, Construction7. Engineering standards8. Coordinated w/ project champions, contractors, investorsCUSTOMER SUPPORT FUNCTIONS1. Engineering, Technology & Project support2. Call-Center-Based (Voice, Email, Telephone) Support3. Management of customer issues / complaints4. Auto-Attendant & IVR Support5. Call Billing Support6. Voicemail Support

Jubail Industrial City, Saudi Arabia

1. Planned for the O&M strategies of Telecom & Electrical Systems2. Prepared the SAP Work Orders, Notifications, scheduled Preventive Maintenance3. Planned the technical and manpower requirements to implement maintenance work orders 4. Outsourcing functions, contract bid evaluation, creation of scopes of works5. Communicated with local and international vendors, purchasers and end-users6. Created reports on Work Orders status, Plans, Purchase Requisitions, utilization of capital spares7. Monitored the telecom network for traffic, congestion, malfunction, processing errors8. Planned for system and device upgrades as per engineering recommendations9. Prepared technical documentations for issues related to telecom & building electrical issues10. Commissioned new upgrades and installed communications systems11. Generated periodic report of all telecom and electrical maintenance activities12. Monitored all safety-related data13. Monitoring of KPIs / KRAsGENERIC FUNCTIONS:1. Purchasing Functions - creation of SOW for service or material requirements , evaluation of quotations2. Processing of PO, facilitation of payments thru SAP service entry sheets3. Capital Spares Reservation and Monitoring4. Customer Service Functions - creation of online customer surveys, schedules customer meetings, plans for the implementation of Service Level Agreements5. Service Level AgreementsSKILLS:1. Task list, planning strategies2. Project management software3. Info-Graphics, Presentations, Technical and Evaluation Papers4. Microsoft Excel data, bookkeeping, visualization5. Planning and Work Order Processing Modules in SAP

Jubail, Saudi Arabia

Various Roles:HR RepresentativeFinancial Audit AssistantNetwork Troubleshooter