Luv Johar Email and Phone Number
Luv Johar work email
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Luv Johar personal email
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I am a proactive and achievement-oriented professional with offering 15 years of hands-on consulting andleadership experience. Instrumental at ensuring organization meet IT Security Compliance. Proficient instrategic experience in ERP GRC, with a focus on Access Controls such as Access Request Management andAccess Risk Analysis.I have experience in leading the identification and documentation of the GRC user group’s requirements,fostering collaboration across multiple functions for effective governance. Skillful in strategic Information Security, Security Audit, Security Compliance, and Cloud Security professional for enterprise technologysolution.Developed strategic standard operating procedures (SOP) and documentation to ensure quality andconsistency of services, actively participating in envisioning and enhancing GRC service offerings. Exhibited operational excellence in day-to-day activities, including ticket resolution, technical support,incident management, and change request management, ensuring continuous uptime of server resources. Demonstrated strategic excellence in incident/problem determination and resolution on a 24x7 basis,leading Incident, Change, and Configuration Management, and meeting agreed-upon service levels
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Cybergrc Academy Business OwnerCybergrc Services And AcademyDelhi, Dl, In -
Associate Director Information Security ServicesProtecte Technologies Jul 2024 - PresentNoida, Uttar Pradesh, IndiaAssociate Director Information Security Services -
Senior Information Technology ManagerDk Jan 2017 - Jun 2024New Delhi, Delhi, IndiaEnsured adherence to all Bertelsmann and PRH security, process, and software-related compliances. Coordinated with global DK Technology teams, ensuring ERPsystem functionality without issues under ITGC compliance guidelines. Conducted regular reviews, updates, and enforcement of Information Security and ITpolicies, ensuring alignment with industry standards and best practices. Established and executed a comprehensive risk-based audit plan, fortifyingInformation systems and security across the organization, contributing to enhancedrisk management. Procured and enabled Cloud Solutions for web hosting, strategically aligning ITinfrastructure with scalable and efficient cloud technologies. Spearheaded various IT service processes, including incidents, problems, and changemanagement. Organized IT process milestones and activities across all supportfunctions, ensuring operational efficiency. Led diverse operations, focusing on KPIs, OLAs, and SLAs management (ServiceLevel Agreement). Achieved excellence in team utilization, CSAT (CustomerSatisfaction), resolve and closure rate, RCAs (Root Cause Analysis), headcount, andforecasting. -
It Infrastructure Operations ManagerOceaneering Sep 2016 - Dec 2016Chandigarh Area, India- Leading the 24X7X365 Global NOC Operations & Global Server Monitoring Teams in the Infrastructure Operations Center.- Major Incident/Outage Handling/Change Management- Incident/Event/Alert Management- Working closely with Global IT security team- Disaster Recovery Drills- Infrastructure Maintenance -
Manager ItDorling Kindersley Publishing Jun 2015 - Aug 2016Noida Area, India , London (Uk)- IT Project Management Skills(Responsible for Leading / Initiating / Supporting / Handling Several IT Infrastructure Projects For DK India Office)- Monitoring helpdesk performance parameters: OLAs, SLAs, AHTs, FCRs, RCA reports & incident trend analysis.- Vendor/Supplier Management, - Procurement Management & Financial Management - IT Asset/Inventory Management - Incident/Event/Alert Management- Major Incident/Outage Handling/Change Management - IT Security Management
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Apac Regional Lead For Safenet Apac Helpdesk Team & Global Noc Operations TeamSafenet Jun 2011 - Jun 2015Noida Area, India- Infrastructure Support Management- People management skills(Team Lead for 21 resources - 6 Helpdesk resources and 15 Global NOC resources)- Conflict Resolution Skills- Functional / Technical / Hierarchical Escalations Handling Skills- Alert / Event / Outage / Incident Management Skills- Procurement Management Skills- Asset Management Skills- IT Security Management Skills -
Technical Support Engineer (Enterprise Services Group)Lazard May 2010 - Jun 2011New Delhi Area, India24x7 Support for 8000 investment bankers across the globe -
Associate Technical Support EngineerDell Nov 2009 - Apr 2010Gurgaon, India• Supporting all the Dell US customers over calls and emails, creating hardware part dispatches & ensuring that first call resolution is provided on all calls.
Luv Johar Skills
Luv Johar Education Details
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Padmashree Dr. D.Y. Patil Institute Of Engineering & Technology, Pune UniversityFirst Class With Distinction
Frequently Asked Questions about Luv Johar
What company does Luv Johar work for?
Luv Johar works for Cybergrc Services And Academy
What is Luv Johar's role at the current company?
Luv Johar's current role is CyberGRC Academy Business Owner.
What is Luv Johar's email address?
Luv Johar's email address is lu****@****ail.com
What schools did Luv Johar attend?
Luv Johar attended Padmashree Dr. D.y. Patil Institute Of Engineering & Technology, Pune University.
What skills is Luv Johar known for?
Luv Johar has skills like Windows Server, Active Directory, Vpn, Networking, Blackberry Enterprise Server, Itil, Technical Support, Dns, Servers, Vmware, Tcp/ip, Microsoft Office.
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