• Purchase and manage inventory across a network of 12 distribution centers via forecasting and demand planning to ensure a high level of service to customers.• Facilitate communication between suppliers, customers, national accounts, business development and transportation to manage service, obsolete and customer and supplier issues.• Submit reports to senior management to aid in business decision-making and planning.Support staff development and goal attainment by focusing on skill development and job satisfaction. • Maintain positive customer relationships by responding quickly to customer service inquiries.Apply customer feedback to develop process improvements and support long-term business needs.• Plan, coordinate and execute team building events for departments throughout the year in order to build morale, maintain cohesiveness, and increase employee performance and job satisfaction.• Acting as Point of Contact and Diversity Champion, lead initiatives on diversity and inclusion by educating and facilitating discussions with all members of the company.• Participated in the formation of the Multicultural Employee Resource group including writing the mission and vision statements.• Communicate with managers of other departments to maintain transparency.• Train others on bystander intervention.• Lead discussions on diversity and inclusion.• Develop and write standard operating procedures, best practices on processes within the department.• Train new and existing works on systems and processes.

• Supported the University’s initiatives for the recruitment and retention of students by targeting at risk students and offering them academic support.• Gave private instruction to individual or small groups of students to improve academic performance, improve occupational skills and prepare for academic tests.• Prepared and facilitated tutoring workshops, collaborative projects, and academic support sessions for small groups of students.• Assembled lesson plans and outlines in assigned subject areas and submitted to professors for approval.• Reviewed class material with students and designed working solutions to understand and complete assignments in a timely manner.• Attended lectures given by instructors and notified them of any errors or problems with assignments.• Assessed students' progress throughout tutoring sessions.• Issued feedback to students using positive reinforcement techniques to encourage, motivate, and build confidence in students. • Identified students with special needs and provided them additional assistance.• Directed students to the appropriate campus support services as needed.• Provided tutoring to all university students in the college Writing Center.• Initiated, facilitated, and moderated classroom discussions for beginning English language learners (ELL)• Prepared the course materials such as syllabi, homework assignments, and handouts under the supervision of the Director of the program.• Evaluated and graded students' class work, assignments, and papers.• Compiled, administered, and graded examinations under the supervision of the Academic Coordinator.• Tutored students in all language skills with an emphasis on writing.• Introduced students to American culture and the American educational system• Notified Director concerning issues with attendance•Participated in social activities and special events including orientation and graduation.

Assist customers with their purchaseTake payment for groceriesGive exact change for payment receivedHandle customer service issues

• Supervised and evaluated staff of 10 including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement.• Trained team members in successful strategies to meet operational and sales targets, coaching them on effective upselling and cross-selling methods.• Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.• Assisted Manager in interview process of prospective employees and provided feedback.• Onboarded new employees, through training, mentoring and new hire documentation.• Generated repeat business by assessing customer needs and responding to their concerns with friendly and knowledgeable service.• Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.• Achieved recognition from senior management for contribution to store success, including managing sales, employees and overall operations.

Open store in mornings/Close store at nightsInventory storeProcess new productsEngage customers and sell them the perfect gift with engravingReceive payment Engrave productsSell customers discount cards each monthHandle customer service issuesDrop off deposits to bankCount money drawers for accuracy throughout the day