Luvy Chen Email & Phone Number

Niagara Falls, Ontario, Canada

• Maintaining best seller accounts and optimizing product listings on Amazon, Walmart, eBay, Bestbuy, Newegg, Sears, Staples, and Google Express for 4 electronics brands in North American market. Achieved 93% of the marketplaces 2021 goal with a 16% increase compared to 2020 sales.• Leading, establishing, and expanding commercial connections with E-commerce platforms. • Implementing new product launch initiatives to get the product in front of buyers across all marketplaces. Creating conversion-focused, engaging content Amazon A+ content and store.• Auditing and investigating discrepancies between internal ERP system and external marketplace portals to verify correctness of content, inventory, and pricing.• Promotion planning and execution. Analyzing promotional activities and providing action plans.• Managing Amazon campaigns and collaborating with outside agency to maximize ROI.• Create annual account sales and marketing plans and accomplish sales targets. Generate sales and expenditures reports and sales vs forecast analysis.• Constantly identify new business opportunities and strategies for best practice.

St Catharines, Ontario, Canada

• Developed Power BI Dashboards using diverse data sources: Excel, Folders and Databases. Created data models for reporting which satisfies stakeholders' business requirements.• Visualized data analysis results provide insights to managers allowing them to make data driven decisions.• Taking the ownership of the management of assigned manufacturer brands on multiple websites. • Maintain and upload products listing, inventory and price.• Navigating multiple computer systems like Wordpress website and online selling websites like Amazon, NewEgg, Bestbuy and Walmart.• Identify areas of improvement for listings including content, images, keyword, attribute ect to drive site conversion and revenue growth.• Work cooperatively with key team members and vendors. Ensure that all products are up-to-date and are appropriate for promotions and campaigns.

Mississauga, Ontario, Canada

• Created and managed Amazon and eBay platform with 1000+ SKUs.• Made platforms achieved and maintained top-rated seller status and generated more than $1,200,000 U.S in yearly sales from $130,000 U.S yearly in one-year period• Investigate specific issues and propose solutions by making researching and analyzing data from a wide range of sources including digital analytics data, customer feedback and market performance.• Conduct and summarize analyses on customer and product performance to provide insights to managers allowing them to make data driven decisions• Analyzes historical sales figures, online sites metrics to to provide suggestions in manufacturing production, inventory status and marketing plan to increase sales.• Assessed market trends to strategically adjust prices, update listing contents and utilized marketing campaigns making necessary forecast adjustments as needed based on current sales trends.• Replenished the fulfillment center inventory timely by analyzing inventory, logistics and cost-benefit analysis of shipping options.• Create and analyze weekly and monthly sales, marketing and inventory reports to check for areas of improvement.• Provided solutions for return and lost packages promptly to meet customers' needs promptly.

St. Catharines, Canada

• Lectured a university level microeconomics class.• Functioned as a liaison between the professor and student by providing weekly tutorials.• Supervised student examinations and graded work submissions.

St Catharines, Ontario, Canada

St Catharines, Ontario, Canada

Master Of Business Economics, Business Economics, 80

Activities and Societies: Teaching Assistant Major Research Project: Determinants of Life Insurance Demand in Canada: A Panel Data.

Bachelor Of Arts (Honours), Economics

Activities and Societies: International Brock Guide • Experience a balance of Economic theory and practical applications with integrated.