•Hire, train, develop, and mentor a team of 10 to promote and maintain strong team morale.•Deliver customer satisfaction through eye catching merchandising, in-stock positioning, shelf conditions, product knowledge, and floor presence.•Communicate and uphold company policy and department expectations to ensure operational consistency.•Monitor and analyze sales, purchases, staffing guidance, and scheduling, to ensure operational efficiency of 4th highest volume department in organization.•Develop and maintain relationships with vendors, customers, team members, store and regional leadership.

•Executed HR responsibilities including recruitment, corrective action, and the issuing of KPI reviews for ~10 team members per year.•Analyzed sales trends and customer flows to ensure proper scheduling for a team of 10.

•Responsible for ordering, receiving and stocking $50,000 worth of merchandise weekly.•Monitored and tracked orders by communicating with ~50 vendors.

•Assisted a multitude of customers with strong knowledge of all Body Care, Supplement, and Lifestyle products.

•Led team hiring, training, and scheduling to ensure peak performance and ability to properly service customers of 4th highest volume theatre in NYC.•Oversaw inventory management and marketing materials to ensure customer satisfaction and retention.

•Managed cash flows, cash pick-ups, & monetary deposits.•Responsible for ensuring all movies start and end at the correct times to maintain daily scheduled show times.

•Maintained cleanliness of all auditoriums as well as all public areas.•Assisted guests through ticket taking, box office operations, and concessions.