Jacob Lux Email & Phone Number

Austin, TX, US

• Hire, train, develop, and mentor a team of 10 to promote and maintain strong team morale.
• Deliver customer satisfaction through eye catching merchandising, in-stock positioning, shelf conditions, product knowledge, and floor presence.
• Communicate and uphold company policy and department expectations to ensure operational consistency.
• Monitor and analyze sales, purchases, staffing guidance, and scheduling, to ensure operational efficiency of 4th highest volume department in organization.
• Develop and maintain relationships with vendors, customers, team members, store and regional leadership.

Austin, TX, US

• Executed HR responsibilities including recruitment, corrective action, and the issuing of KPI reviews for ~10 team members per year.
• Analyzed sales trends and customer flows to ensure proper scheduling for a team of 10.

Austin, TX, US

• Responsible for ordering, receiving and stocking $50,000 worth of merchandise weekly.
• Monitored and tracked orders by communicating with ~50 vendors.

Austin, TX, US

• Assisted a multitude of customers with strong knowledge of all Body Care, Supplement, and Lifestyle products.

• Led team hiring, training, and scheduling to ensure peak performance and ability to properly service customers of 4th highest volume theatre in NYC.
• Oversaw inventory management and marketing materials to ensure customer satisfaction and retention.

• Managed cash flows, cash pick-ups, & monetary deposits.
• Responsible for ensuring all movies start and end at the correct times to maintain daily scheduled show times.

• Maintained cleanliness of all auditoriums as well as all public areas.
• Assisted guests through ticket taking, box office operations, and concessions.

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