Luyao (Leah) Y. Email & Phone Number

Los Angeles, California, United States

With a focus on picking, packing, and shipping services, we empower eCommerce sellers to streamline their operations and enhance customer satisfaction.• Business Operations Management: Oversee day-to-day operations, ensuring efficient and effective service delivery; Implement operational processes and workflow enhancements to optimize productivity.• Financial Planning and Management:Develop and execute financial strategies, budgets, and forecasts; Monitor financial performance, identify areas for cost optimization, and drive profitability.• Business Development: Cultivate and maintain strategic partnerships and alliances within the eCommerce industry;Identify market trends and opportunities to drive sustainable growth.• Team Leadership:Build and lead a high-performing team, fostering collaboration and innovation; Provide mentorship and guidance to team members, promoting their professional development.• Strategic Planning: Collaborate with the executive team to define the company's long-term vision and goals;Contribute to the development of strategic plans and initiatives to achieve objectives; Evaluate and adapt the business strategy in response to market dynamics.

Shanghai, China

Shanghai

Greater Los Angeles Area

Global eCommerce Logistics Service Provider• Developed and executed global strategies for Fulfillment & Supply Chain group, revenue increased by 30%.• Increased 8% profit by reducing operations cost and improving process efficiency.• Set up pipelines for new product line, achieved and secured 1.8 million monthly revenue within 3 months.

Greater Los Angeles Area

• Managed business of Import & Export Freight Forwarding, Distribution Network and Import Logistics• Selected as 1 of 25 people to develop an Operations team from scratch, contributed new catalog revenue from zero to 2 million.• Reduced 6% cost via vendor selection analysis, price negotiation, and routes optimization.

Rochester, New York Area

• Evaluated 512 cutting edge technologies from different academic fields, generated investment assessment report.• Developed over 20 reports of intellectual property strategies and commercial analysis.• Researched trademark registration, domain purchase and patent application.

Shanghai City, China

• Monitored overseas purchase orders to ensure on-time receiving and order fulfillment.

Shanghai City, China

• Managed filed project planning for nationwide clients; Reprioritized tasks of 21 field engineers.• Responsible for CRM system information management and report statistics.

Master, Technical Entrepreneurship And Management, Gpa 3.86

Activities and Societies: Co-president, Chinese Student and Scholar AssociationJoint Program by William E. Simon Graduate School.

B.S, Automation, 3.4

Activities and Societies: Leader, Organization Department of Student UnionB.S. in Process Control Automation, with Minor in Finance •.

Game And Interactive Media Design

Joint Program by Duke University and East China University of Science and Technology (2010 SPRING) INTERACTIVE GAME DESIGN (01).

Electrical And Electronics Engineering

Joint Program by University of Science and Technology Beijing and East China University of Science and Technology

Education record