Luz Grisel Gonzalez Email & Phone Number

Orlando, Florida, United States

. Assist clients with online orders, pricing and availability. .. Creating purchase orders and invoices. . Answer phone and online inquiries. . Assist with Chats.

Orlando, Florida Area

• Fulfill request for medical records by requestors. • Validate requests and authorizations for release of medical information. • Perform quality checks on all work to ensure accuracy of the release, confidentiality and proper invoicing. • Provide excellent customer service.

North Bergen, Nj

• Assist business customers with placing orders, for uniforms, costumes, etc. • Serviced up to 10 accounts including Disney, Universal Studios, dance schools, universities, etc.• Creating purchase orders, pick sheets and allocating orders.• Supported the sales manager with scheduling, preparing for events, and various administrative tasks. • Maintained pricing spreadsheet up to date and distribute to all necessary parties.

Weehawken Nj

• Responsible for E-Store customer support and relations. Resolving customer support issues.• Verify online orders were accurate and identify fraudulent orders• Handled large volumes of ecommerce, telephone calls, email inquiries and requests.• Place and manage online orders and support requests - up to 60 orders a day• Verify inventory in the warehouse• Communication with other departments• Received Customer service awards yearly