Luz Elena James Pmp, Pmi-Acp Email & Phone Number

Anaheim, California, United States

Anaheim, California, United States

Irvine, Ca 92606

- Led software projects from inception, analysis, design, development, testing, through implementation, effectively managing scope, schedule, resources, quality and change. - Managed issue and risk mitigation, ensuring cohesion across multiple simultaneous projects with expertise in business realization planning and analysis, as well as business functionality alignment.- Prepared and presented regular status reports to management including escalation of issues- Provided overall leadership to cross-functional teams bringing resolution to critical issues and leading the development of solutions for outstanding problems that contributed directly to the retention of existing clients and new client acquisition.- Performed as subject matter expert for Voyager products and worked as a liaison between business users and technical teams, applying strong verbal and written communication skills to bridge the gap between both teams.- Carried out extensive analytical research and analysis by delving deep into the data and processes to identify process optimization opportunities, underlying system issues and major system flaws that impacted the overall performance of the application.- Elicited product requirements, utilizing techniques such as interviews, document analysis, backlog grooming sessions, user stories writing, business process review and system diagrams, making sure they are broken down into pieces that can be easily managed and delivered by the development and QA teams.- Designed logical database models for the Voyager application and created and executed User Acceptance Testing (UAT) for application releases.

Capistrano Beach, Ca 92624

• Managed the real estate life cycle, including customer relationship building, which was the cornerstone of our success. Took a deep dive into the business end to understand the marketing and sales aspects of engaging clients.

Emeryville, Ca

• Provided operational support for the design, development, and implementation of new procedures and systems that produced substantial time savings and cost reductions.

Bogotá, Colombia

• Served in a hands-on leadership role within an 8-member development team that provided products and services for clients in Colombia, Mexico, and Venezuela. Focused on professional development and training to build team commitment and technical capabilities.

Certificate, Project Management

Masters, Finance

Bachelors, Computer Science