Luz Elena James Pmp, Pmi-Acp Email and Phone Number
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Serves in a Technical Product Manager role, communicating a high-level product vision that drives exceptional customer experiences and revenue opportunities. At the business strategic level, maintains a close working relationship with management to understand the key performance indicators and the impacts on product management activities. At the tactical level, applies experience with software project management and system analysis to drive corporate profits. ➢ Steps up to difficult situations in high-pressure environments to take on challenging projects that others avoid. Uses a creative flair to look at problems from a different perspective to gain insight into the solution.➢ Serves as the primary liaison between engineering and other job roles, such as design, quality assurance, user research, data analysts, marketing, sales, customer support, business development, and the executive team. ➢ Thrives at finding the root cause of a problem, eliminating systemic causes of customer complaints rather than relying on symptom repairs that waste valuable resources.Strengths in: Agile Technical Project Management | Product Design and Product Management | Systems Analysis | Root Cause Analysis and Problem Resolution | Business Analysis | Database Structure, Concepts and Functionality | SQL Proficiency | ETL and Data Mapping | Fluency in English and Spanish | Requirement Gathering and Documentation (Functional & Technical), Bug Identification and Resolution, Job Roles: Agile Project Manager, Sr Business Systems Analyst, Sr, Application Systems Analyst
Power Plus
View- Website:
- powerplus.com
- Employees:
- 224
-
Software Engineering ManagerPower Plus Aug 2021 - PresentAnaheim, California, United States -
Sr. It Product ManagerPower Plus Mar 2021 - Jul 2021Anaheim, California, United States -
Product ManagerDynamic Healthcare Systems, Inc. Aug 2014 - Mar 2021Irvine, Ca 92606- Led software projects from inception, analysis, design, development, testing, through implementation, effectively managing scope, schedule, resources, quality and change. - Managed issue and risk mitigation, ensuring cohesion across multiple simultaneous projects with expertise in business realization planning and analysis, as well as business functionality alignment.- Prepared and presented regular status reports to management including escalation of issues- Provided overall leadership to cross-functional teams bringing resolution to critical issues and leading the development of solutions for outstanding problems that contributed directly to the retention of existing clients and new client acquisition.- Performed as subject matter expert for Voyager products and worked as a liaison between business users and technical teams, applying strong verbal and written communication skills to bridge the gap between both teams.- Carried out extensive analytical research and analysis by delving deep into the data and processes to identify process optimization opportunities, underlying system issues and major system flaws that impacted the overall performance of the application.- Elicited product requirements, utilizing techniques such as interviews, document analysis, backlog grooming sessions, user stories writing, business process review and system diagrams, making sure they are broken down into pieces that can be easily managed and delivered by the development and QA teams.- Designed logical database models for the Voyager application and created and executed User Acceptance Testing (UAT) for application releases. -
Software Technical Support / Real Estate ProfessionalColdwell Banker Residential Brokerage Aug 2006 - Jan 2014Capistrano Beach, Ca 92624• Managed the real estate life cycle, including customer relationship building, which was the cornerstone of our success. Took a deep dive into the business end to understand the marketing and sales aspects of engaging clients. -
Systems Support Analyst / Contracts CoordinatorNovartis Vaccines And Diagnostics Apr 2003 - Aug 2006Emeryville, Ca• Provided operational support for the design, development, and implementation of new procedures and systems that produced substantial time savings and cost reductions. -
Director Of Development And ItLinks S.A. 2000 - 2001Bogotá, Colombia• Served in a hands-on leadership role within an 8-member development team that provided products and services for clients in Colombia, Mexico, and Venezuela. Focused on professional development and training to build team commitment and technical capabilities.
Luz Elena James Pmp, Pmi-Acp Skills
Luz Elena James Pmp, Pmi-Acp Education Details
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Project Management -
Finance -
Computer Science
Frequently Asked Questions about Luz Elena James Pmp, Pmi-Acp
What company does Luz Elena James Pmp, Pmi-Acp work for?
Luz Elena James Pmp, Pmi-Acp works for Power Plus
What is Luz Elena James Pmp, Pmi-Acp's role at the current company?
Luz Elena James Pmp, Pmi-Acp's current role is Software Engineering Manager at Power Plus.
What is Luz Elena James Pmp, Pmi-Acp's email address?
Luz Elena James Pmp, Pmi-Acp's email address is lu****@****ano.com
What is Luz Elena James Pmp, Pmi-Acp's direct phone number?
Luz Elena James Pmp, Pmi-Acp's direct phone number is +192580*****
What schools did Luz Elena James Pmp, Pmi-Acp attend?
Luz Elena James Pmp, Pmi-Acp attended Uc Berkeley, Universidad Piloto De Colombia, Universidad Antonio Nariño.
What skills is Luz Elena James Pmp, Pmi-Acp known for?
Luz Elena James Pmp, Pmi-Acp has skills like Databases, Leadership, Project Management, Visio, Crm, Negotiation, Process Improvement, Access, Sql, Ms Project, Root Cause Problem Solving, Microsoft Project.
Who are Luz Elena James Pmp, Pmi-Acp's colleagues?
Luz Elena James Pmp, Pmi-Acp's colleagues are Braeden Milburn, William Reinl, Brandon Camacho, Albert Kerby, Andy Mccoy, Dariya Hassain D2, Diana Alcaraz.
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