Luz Grande Vega, Mba, Bb Email & Phone Number

Hong Kong

Zurich, Zurich, CH

Regional Head of Operational Excellence responsible for the definition and delivery of the Customer Experience Strategy & Framework, Program and Strategy for Operational Excellence across Asia Pacific. Delivering simple, innovative and tailored solutions supporting the business in building up skills and capabilitiesResponsible for developing and executing.

- COO and Communications Head of the company with experience in creating digital finance business development strategies for financial institutions, manufacturing, insurance companies and for large service providers.- Responsible for providing customised Consulting Solutions, Program Management, Business Analysis, Resourcing, RPA and Fintech Advisory.

London, GB

- Responsible for the streamlining agenda (Re-engineering and Production Management roll-out) across Asia and Middle East to service Operations, Services, Technology and Global Functions.- Senior Principal Director and Global Head responsible for the change management, looking after Automation, Workflow and Imaging, Migrations, Capacity Optimization on.

London, GB

- Senior Principal Consultant Director and founder/creator of the Performance Improvement change management function, strategy and blueprint. Created a team of re-engineering consultants across HSBC Operations globally- Catalyst for change and a champion for continuous performance, process and Operational improvement across all HSBC Regions within.

London, GB

- Reporting to regional CEO, responsible for in-country Heads of Planning across 11 countries; managing the entities Medium Term Outlook, CEO’s BSC; Business Reviews; and identification of further business development and growth opportunities, risk best practices and liaison with all businesses and support lines (Commercial Banking, Retail Banking.

London, GB

- Reporting to regional COO, responsible for regional and in-country Operations, Technology and Services Financial Planning and budgets of USD 65 M (regional) and USD 254 M (in-country) per annum. Latin America International comprised 11 countries within the region. - Responsible for the internal control framework, purchasing and operational and project.

London, GB

- IT and Operations Training Manager for Mexico and the Latin American Region. Coordination of teams, application of metrics, creation of the Regional IT Training Strategy and Risk Based Project Management.- Collaboration with Group and Regional IT Training teams to develop worldwide standards in IT Project Management across the Globe in HSBC.- Created and.

Bunkyo-ku, Tokyo, JP

- Researcher within the Department of Information Physics and Computing with a senior doctoral position on robotics and cognitive science.

- Development and implementation of information systems nation-wide for the National Health Service of Mexico.- Creator of the INDICA System used on a National Wide Basis and recognized in the National Health Service due to the success and support that has been provided to the different health care organizations in Mexico.- Design of information.

Monterrey, Nuevo León, MX

- Part-time lecturer of the Computer Science Department at Tec de Monterrey Campus Estado de México. Teaching Computation for Engineering and Internet Advanced Applications Development.

Master'S Degree, Project Management

Master Of Business Administration (Mba), Strategy And Finance

Msc, Business Information Technology

Bachelor Of Science (Bsc), Computer Systems Engineering