Luzma Ugalde Email & Phone Number

Calgary And Houston

Dedicated and systematic professional offering over 10 years of valuable and practical experience in Accounting and Office Management. Efficient in performing in dynamic, fast-paced environments, while maintaining a conscientious attitude of the tasks and their priorities. Proficient in financial reporting, handling cash flow, cash flow projections, budgeting, government compliance, conducting payroll, commission calculations, monthly billings, managing expenses and internal controls.Fluent in English and Spanish with a proven history of excellent written and oral communication skills, including exceptional interpersonal and organizational experience to effectively plan and manage various tasks. Proficient at maintaining positive relationships among managers, staff, clients, and vendors. Self-motivated and solution-focused creative thinker; proficient in multi-tasking and prioritization to achieve innovative and efficient results...............................................................................................................................................

Calgary, Canada Area

Calgary, Canada Area

Performed all necessary administrative duties for the Canadian Engineering Site, and managed payroll, AP/AR, purchase orders, credit memos, service providers, terminations, new hires, RSPs, vacation accrual, sick accrual, sabbatical, and benefits for 50 employees. Also created presentations for new employees informing them of their benefit packages. ................................................................................................................................................| Notable Achievements | • Successfully mediated between employees and head office with all their administrative and HR concerns on a daily basis. Resulted in improved employee satisfaction and improved connection to ensure aspects such as benefits and payroll were taken care of properly.

Effectively managed the daily operations of the rental and condo properties while performing all necessary administrative duties of handling new/expired lease agreements, security deposits, and move out inspections. ................................................................................................................................................| Notable Achievements | • Decreased the average of delinquency accounts by 80% through maintaining positive rapport and connection with customers. Within a few months of working at Envision, saw a significant improvement in fund collection.

Business Administration

Education record

Key Courses: Intermediate Financial Accounting Business Mathematics Fundamental Accounting Principles Fundamental Accounting Principles II