Luz Rivera Email & Phone Number

Washington, DC, US

Northern Virginia

• District Manager – of three successful Massage Envy Spas in Northern Virginia January 2008 – July 2013. Successfully developed and established all of the functions including operations, sales, purchasing, hiring and.
• Once the clinics were established, I supervised and managed the daily operations of the Spas
• Responsible for establishing and accomplishment sales goals.
• Managed sales team [40] and massage therapy staff [130].
• Responsible for overseeing the scheduling of sales staff, Estheticians and LMT staff
• Responsible for all human resource functions for sales staff, LMT & Estheticians, including interviewing, hiring, training, disciplining/coaching and termination.

Dulles Airport

• Increased sales by 33% and employee retention by 90%.Recruited trained and supervised licensed Massage Therapists.
• Successfully established high level relationships with base clientele and Dulles Airport Management
• Responsible for achieving high retail sales goals.
• Responsible for overseeing the scheduling of the LMT staff
• Responsible for all human resources interactions with the team members… Show more
• Responsible for all human resources interactions with the team members

Luz offered consulting and coaching services to health clubs internationally. Developed training seminars and trained aerobics instructors. Managed exercise programs for aerobics studios and corporate accounts. Taught specialty Master Classes and developed and produced an award winning exercise video.Luz free-lanced internationally with the World Aerobic.

As 25% owner, worked jointly with CEO to establish and develop the operational procedures of this start up organization. Researched and developed the Human Resources, Marketing and Training departments. Interviewed and recruited high level executives. Had an integral part in establishing a clientele base.

Psychology

B.A. Psychology

Diploma