Luz Tejada Email & Phone Number

Burnaby, British Columbia, Canada

· Daily sales entry based on cash sheets provided from restaurant operations including sales made through 3rd party delivery partners· Accounts payable entry and payment processing· Entering cash inflows and outflows into tracking spreadsheets· Bank account, credit card, and petty cash reconciliations· Summarizing restaurant labour hours worked and enter in Ceridian DayForce and ADP payroll systems· PST and GST government remittances· Analyzing restaurant provided inventory counts

Richmond, Columbia Británica, Canadá

• Work towards goals with an emphasis on service quality, customer satisfaction, and financial performance.• Promote the brand by adhering to internal standards.• Assist store management with sales generation and operational functions.• Ensure customer satisfaction and compliance with company policies and procedures and establish best practices.• Deliver business results.• Operate a cash register using cash or credit/debit card payment.• Arrange merchandise to enhance its appeal for sale.• Perform inventory management and a variety of operational activities as assigned by the Store Manager or Manager on Duty.• Communicate effectively with customers and store personnel.• Adapt to a flexible schedule to meet business needs.

Panamá

• Processed weekly, bi-weekly and monthly payroll accurately and in a timely manner for over 900 employees across 15+ branches.• Reviewed personnel records to determine new hires and wage changes.• Administered time and attendance systems, maintained employee records, created schedules, and provided training to supervisors and new employees.• Oversaw benefits administration, including communication with private health insurance companies and public insurance, handling inquiries, and resolving issues.• Generated weekly, bi-weekly, monthly bonus and vacation pay slips.• Collaborated with the HR department to ensure accurate employee data.• Reconciled payroll discrepancies and responded to employee inquiries.• Tracked employee vacation, sickness, and personal time.• Created payroll reports, tax forms and other financial documents to support business decisions.• Reconciled bank and payroll records routinely for accuracy.• Demonstrated respect, friendliness, and willingness to assist wherever needed.

Panamá

• Managed daily invoice records and bank account transfers.• Processed ACH payments and wrote systematic checks. • Maintained records of debit and credit notes.• Processed inventory adjustments and local/international merchandise records.• Supported periodic calculations of manual costs, future costs, and estimated profits.• Ensured account accuracy by reviewing and reconciling checks monthly.• Applied proper codes to invoices, files, and receipts to maintain organized records.• Coordinated with external auditors to resolve discrepancies.

Panamá, Panama

• Managed inquiry calls, emails, walk-ins, and scheduled appointments.• Guided prospective students through the admissions process via mail and online chat.• Answered chats and emails swiftly and accurately.• Conducted remote admission interviews and followed up with prospective students.• Collaborated with the academic department to ensure student retention.• Handled assignments independently with good judgment and critical thinking skills.• Managed invoices, expense claims, correspondence, and inventories.• Performed general administrative duties including mailing, filing, minute-taking, meeting kits, and data entry.

Maestría En Comportamiento Organizacional Con Énfasis En Desarrollo Organizacional, Desarrollo De Recursos Humanos

Licenciatura En Finanzas Y Banca, Servicios Financieros Y De Gestión Financiera

Payroll Compliance Professional Designation, Payroll, Payroll Compliance Legislation, Payroll Fundamentals 1, Payroll Fundamentals 2

The Payroll Compliance Professional program at NPI ensures that you acquire the knowledge and skills needed to succeed in a payroll.