AI Solutions ExplorerWith experience in managing projects focused on the exploration and implementation of artificial intelligence tools, I am driven by operational efficiency and technological innovation. By combining project management methodologies with a strategic approach to AI, I focus on transforming data and technology into practical and measurable value for the organization.Call Center Operations Gamification SpecialistMy specialization in Gamification allows me to optimize call center operations by enhancing team engagement and performance. Through gamified initiatives, I create more motivating and productive work experiences, improving both team satisfaction and the impact on customer service outcomes.I adopt a continuous improvement approach to identify and implement solutions that foster a culture of high performance.