Produce daily reports to highlight sales, labor, and operationsComplete opening and closing duties to ensure proper cleanliness and achieve company high standardsComplete daily administrative tasks which includes, but not limited to: approving time cards and paid sick leave requests and corrective employee follow upsAttend weekly meetingsFulfill the role of a hiring manager (Conduct interviews, I-9 Verification, and Orientation)Assisted in developing and implementing strategic plans to achieve restaurant goals and objectives, including revenue targets and customer satisfaction metrics.Managed day-to-day restaurant operations, including overseeing front-of-house and back-of-house teams to ensure smooth service delivery.Recruited, trained, and mentored staff members, fostering a positive work environment and ensuring high standards of customer service.Implemented cost-control measures and monitored expenses to achieve budgetary targets while maintaining quality standards.Conducted regular performance evaluations and provided constructive feedback to team members to support their professional growth and development.Cultivated positive relationships with customers, addressing any concerns or feedback promptly and effectively.Implemented health and safety protocols to maintain compliance with regulations and ensure a safe dining environment for customers and staff.Analyzed sales and operational data to identify opportunities for improvement and implemented strategies to enhance efficiency and profitability.Collaborated with the Regional Managers to develop marketing initiatives and promotional activities to drive revenue growth.

Assisted in training newly promoted staff Supported in creating standard operating proceduresMastered serving tables and provided excellent customer serviceCompleted opening and closing dutiesReported back to operations managers

Oversee daily front-of-house operations, including staffing, scheduling, and training of servers, hosts, and bartenders.Ensure exceptional guest experiences by maintaining high service standards and promptly resolving any issues or complaints.Collaborate with the kitchen team to coordinate food and beverage service, ensuring timely delivery and presentation of orders.Manage inventory levels and ordering of supplies to meet operational needs while minimizing waste and controlling costs.Implement and enforce restaurant policies and procedures to uphold cleanliness, safety, and hygiene standards.Conduct regular performance evaluations of staff members and provide coaching and feedback for continuous improvement.Develop and execute promotional activities and special events to drive customer traffic and increase revenue.

Assisted in training newly promoted staffProvided excellent table serviceCash handling