Leah Deguzman Email & Phone Number

Sparks, Nevada, United States

Sparks, Nevada, United States

Sparks, Nevada, United States

As a family-owned company, we all wear many hats. I oversee the day-to-day front office operations in Sparks as well as build client relations, attend local events, be the main point-of-contact onsite during large installations as a project manager, and serve in the roles of Accounts Receivable, Human Resources, and IT.• Front office management consists of answering calls and emails, scheduling showroom appointments and site evaluations, and assisting with Will Call pick-ups and returns. • As a Salesperson, I am the primary point of contact in the Reno-Tahoe area while maintaining and establishing new vendor relationships. • As a Project Manager, I meet with clients on-site, am present on large installations while manging the crew, create diagrams using Party CAD or Vectorworks, and work with local Building and Fire Departments for inspections.

San Francisco Bay Area

With 12 years of experience, I managed and coordinated with accuracy, all aspects of a project from conception to completion. Including budget management, contract negotiations, invoicing, driving down production costs, operational needs, timelines and schedules, diagrams, vendor management, wrap-up meetings, and social media postings.• Day-of wedding planning, event management, set-up and breakdown services• Designed and edited print materials using Adobe Illustrator and Photoshop• Contributed to vendor and site selections, managed vendor lists, created production timelines, coordinated guest registrations, schedules and ran rehearsals• Partnered with established event planners throughout the Bay Area and Napa providing event manager assistance

San Jose, California

Served as the Executive Assistant to Executive Marketing Director, Dr. Martin Kwende, with the organization and communication to his base shop of 165+ agents. • Entered IUL and Long-Term Life Benefit policies for any of the 300 companies he worked with• Created and organized an online and paper filing system• Followed up on outstanding requirements and scheduled medical exam requests• Tracked and scheduled annual policy reviews• Corresponded with his clients via email and phone• Updated his agents on any changes from the company, provided tracking information and answered questions that arose• Held Accident & Health and Life-Only Agen Licenses in California, Arizona, Nevada, Oregon, and Washington

San Jose, California, United States

A licensed Administrator for Residential Care for the Elderly (RCFE) of two private 6-bed facilities in Willow Glen, San Jose, California, that provided Board and Care and companionship to those over 60 years old. It was my responsibility to ensure each home was operating according to Title 22 standards. • Revamped the admission process and paper filing system to constantly track and document resident information, logs, physician forms, etc. from initial admission to annual reviews.• Supervised a staff of seven CNAs in the care of residents. Provided them with current state training, job reviews, and assistance on the upkeep of each house. Created weekly time schedules, maintained personnel files, developed and implemented policies and procedures for daily operation as well as employee disciplinary actions.• Oversaw the day-to-day operations of the facility and ensured that all staff was providing the best service possible to the residents.• Conducted admissions of new residents after providing a tour and initial interview, and evaluation of the resident with the family.• Created individualized care plans for each resident that included activities, an annual appraisal, review of their medications, and keeping up on their confidential medical information.Certification: California Department of Social Services, RCFE Administrator Certification Program, 6044661740, June 2017 - June 2019

San Jose, California

My primary role was as a fundraiser for the March for Babies walk events in Silicon Valley and Pacific Grove. This included event strategy, project management, budgeting, timelines, and all event-related activities. I obtained and renewed corporate sponsorships, recruited executive-level Chair volunteers, worked with all family and corporate teams and recruited volunteers.Some of the companies we worked with included: Cisco Systems, Good Samaritan Hospital, Kaiser Permanente, Stanford Hospitals, KeyPoint Credit Union, Bank of America, Dell, Northrop Grumman and Hologic.In addition to the March for Babies campaign, I also organized year-round engagement of walk participants and event sponsors through volunteer activities, Days of Gratitude hospital visits and NICU tours. One of the best parts of local engagement was building constituent relationships with mission impacted families. I met with them one-on-one and got to know their stories, their children and their families.HIGHLIGHTS• Took charge of annual volunteer recruitment, scheduling and training of 300+ volunteers from local schools, hospitals, tech companies, and banks. Executed day-of training for 10 different opportunities during three separate time slots.• Created and oversaw the first Family Team Committee of 8 members to engage families with March of Dimes and to be stakeholders in the final outcome and logistics of the March for Babies walk.• Increased event revenue by 5.97% in 2014-2015 by utilizing national core tactics and developing relationships with mission-impacted families.• Increased corporate sponsorship by 26.3% and year-over-year sponsorship by 12.4% by securing multi-year contracts.

Burlingame, Ca

Served as the main point-of-contact between the client and the sales consultant at Classic Party Rentals. Reviewed contracts, revised diagrams and resolved any issues that arose during an installation on-site in the Bay Area, Napa and Sacramento areas.• Provided on-site support for sales consultants and directed crews from three to twenty members during installations. • Created floor plans and diagrams in Vectorworks, communicated with local fire departments to obtain fire permits, and conducted site visits for large productions consisting of tenting, lighting, staging and draping.• Made quick, responsible, problem-solving decisions on-site while focused on attention to detail and customer satisfaction.• Able to work independently and follow processes with minimal supervision.

Menlo Park, Ca

As the Assistant and Event Manager to Melissa Badger, the owner, of Dreams & Details, I was involved in the complete planning process of events from initial concept, to production, to final wrap-up. We worked on non-profit fundraisers, social parties, weddings and corporate events.• Initial Concept: Set a budget, understand the client’s vision, selected vendors, and created floor plans.• Production elements: Created event and vendor timelines, managed guest lists, reviewed contracts, designed signage and collateral, and chose event rentals, props, tablescapes, favors, greeting gifts, etc.• Wrap-up: Revisited the initial budget vs. actual costs, created final invoices, initiated Social Media postings, and received testimonials.

San Francisco Bay Area

Production Coordinator contractor responsible for the coordination, logistics and on-site management of third party events at the America’s Cup venues sold by Giants Enterprises.• Designed the initial vision and coordinated the installation and execution of the Pier 39 Garage event space during the first five race days for 5,000-7,000 guests per day. • Created timelines, drew diagrams using Vectorworks, and acted as the main point-of-contact for all events.• Managed internal and external vendor relations while coordinating installation and removal of each event space.• Coordinated production elements with end clients, venues, vendors, and America’s Cup staff including conducting site visits, managing event load-in and load-out, organizing security and acted as the on-site coordinator during race day events.

Burlingame, Ca

During tenure, was promoted in June 2007 from Inside Sales to Senior Sales, then again in June 2008 to an Outside Sales Event Consultant. • Retained and grew a corporate account base from 60 to 185 accounts over four years consisting of caterers, event planners, non-profits and professional sports teams in rental planning and on-site production of special events.• Established and maintained an excellent rapport with clients and partners with the ability to quickly build trust.• Quickly focus on what was important; established a sequence of tasks and completion dates; set priorities and allocated time and resources when faced with competing demands.• Sales: Set annual sales goals and exceeded them by an average of 15% for three years. In 2010-2011, set a goal to sell $1.4 million and exceeded that goal by generating revenue of $1.75 million.• Administration: Performed order entry, updated client database, submitted work orders on rental items, collected payments on invoices and settled shortage discrepancies with clients.• Event production: Created project timelines, performed site visits for space assessment, consulted with clients regarding budgets, guided clients in turning their ideas into reality while connecting with outside vendors to produce flawless, one-of-a kind events.