• Designed and developed financial reporting solutions in Orion’s web platform using C#, JavaScript, and T-SQL.• Developed and styled customizable charts for both web and print using C#, JavaScript, Angular, HTML5, and CSS used by financial advisors to bill clients and inform stock trading decisions.• Wrote and maintained technical documentation and developed training materials for non-technical audiences.• Trained and mentored new hires and junior developers.• Presented code, process improvements, and training in developer knowledge-sharing sessions.

• Created rich custom reports using Microsoft SQL Server Reporting Services (SSRS) and T-SQL, integrated with the Orion REST API, to deliver effective visualizations of data for customers.

• Wrote highly performant T-SQL queries and stored procedures to support advisors’ custom requests.• Performed query tuning for to streamline customer experience with reports.• Contributed to database schema designs and supported T-SQL production releases.• Developed knowledge base and code snippet repository shared across query writing team to improve response time to customer requests.

• Designed and developed custom SharePoint workflows, sites, lists, libraries, and records repositories.• Performed analysis of financial, HR, Quality, and operational data to provide quarterly dashboards to Board of Directors used in profit forecasting and risk assessment.• Researched, developed, and implemented methods to systematically share Ho-Chunk, Inc. enterprise content assets using taxonomy definition and metadata using SharePoint platform.• Developed metrics to highlight areas of improvement/success, conducted quantitative analysis on operations data, and presented findings to executive management.• Created reports and dashboards using Microsoft Power BI.• Performed business processes analysis in order to identify methods to automate organizational processes and enhance functionality, collaboration, and efficiency.• Served as SCAMPI Appraisal Team Librarian for CMMI-SVC appraisals to assist with development, revision, and formal assessment of operational standard operating procedures, templates, and policies against internal and industry benchmarks.• Acted as liaison between operations teams and process improvement groups to develop Standard Operating Procedures, templates, forms, user requirements, project charters, schedules, and project plans.• Developed training plans and material and conducted small classroom in-person and virtual training sessions.

• Wrote and edited responses to federal Requests for Proposals (RFPs), business cases, and internal technical documentation.• Managed ad hoc writing teams.• Developed SharePoint proposal library and managed metadata tagging of documents, increasing the efficiency of research and document requests.

• Circulated and reshelved library materials.• Provided research and academic database help desk assistance to student, faculty, and public patrons at library reference desk.• Provided help desk assistance for patrons with use of lab computers, software, and media equipment. • Created and edited training documentation.

• Circulated and reshelved library materials.• Developed recommendations for acquiring and deploying multimedia hardware/software and assisted in the transition of the library Microform department into Media Services Department. • Provided troubleshooting for Media Services microform viewers, computer lab PCs and Macs, peripherals, media equipment, and networked printers. • Developed and taught classes to small groups in use of media equipment and computer hardware/software. • Digitized and archived library microform materials to library repositories. Researched and collected metadata using various online databases and archival sources.