Our history and experience makes each of us who we are today, tests us in various situations, thickens our skins, makes us more compassionate, and prepares us for what we will face tomorrow. Anyone who shuns their past is merely afraid to embrace their future. In todays market the consumer is not satisfied to have providers rest on, be judged by and summarize what we accomplished yesterday, but rather are investing in our perceived value going forward. So I won't summarize what I have done but instead will give hints as to what I am going to do.