Lukas Bell Email & Phone Number

Yale University - Project Manager

• Managed end-to-end program deliveries, overseeing billing, timelines, and team composition.
• Established transparent communication channels with stakeholders for alignment on program status and future plans.
• Collaborated with technical teams, company, and customer leadership to strategize the optimal path for delivering impactful features.
• Resolved issues swiftly by tracking down responsible parties or knowledge resources.

Bridgewater, New Jersey

• Construct complex document, workflow, and rule-based contract assembly configurations using Kim’s platform.
• Manage end-to-end implementation projects with customers ranging from small to enterprise.
• Coordinate with Kim’s executive team, customers; and also perform detailed market research to determine the development and feature road map for the software system.
• Implement and manage ISO/IEC 27001:2013 ISMS and certification.

Shrewsbury, NJ

• Simultaneously managed multiple customer projects in varying stages of implementation.
• Formatted and analyzed vast data samples to ensure accuracy and reliability.
• Translated customer needs to internal terminology to ensure quality results from the international programming team.
• Trained end users virtually and in-person in sessions ranging from one-on-one to classroom seminar format.

Greater Philadelphia Area

• Led software installations of Reynolds & Reynolds’ systems.
• Communicated with Reynolds & Reynolds’ customers to ensure optimal efficiency in upcoming installations.
• Traveled extensively to customer sites to provide one-on-one training on Reynolds & Reynolds’ software.

Farmingdale NY

• Manage team members through team leaders to accomplish both routine and unique tasks.
• Assist team members in developing personal leadership skills.
• Research inventory inconsistencies and stocking inquiries.

Oaks, PA

• Maintained close relationship with storeowner including assistance with marketing and advertisement projects.
• Coordinated coworkers to ensure that daily tasks were completed.
• Acquired extensive experience in customer service and ensuring customer satisfaction.

Orlando, Florida

• Worked in outdoor food and beverage at Typhoon Lagoon and Disney’s Boardwalk Bakery in Orlando FL.
• Stocked, dealt with inventory control, and maintained multiple food locations around the park throughout the day.
• Developed multitasking and time management skills.

Master Of Science (Ms), Computer Software Engineering, 3.6

Activities and Societies: Graduated Cum Laude

Bachelor Of Business Administration - Bba, International Business, 3.72

High School Diploma, General Studies