Lauren Welch Email & Phone Number

United States

Raleigh, North Carolina, United States

General office administration including scheduling, placing orders, filing and faxing.Utilized Microsoft 365 Office Suite to maintain calendars and meeting invites.Maintained office inventory.Prepared travel expenses for submission.Maintained department contact lists.Provided administrative support for department executive and team leads.Coordinated meetings for team leads.Coordinated food orders for lunch meetings, training classes, and seminars.

Charlotte, North Carolina Area

- Serves as initial point of contact for general community inquiries regarding diabetic resources, donations, and programs for North and South Carolina.- Maintains communication with vendors, property management, and service providers.- Implements processes for mail, inventory, invoices, storage, and equipment.- Provides administrative support for development staff. Keeping up to date with system guidelines and data requirements ensuring accurate entry for pipeline reporting.- Assists with managing logistical details for signature events.- Maintains data sharing in- Basecamp, Blackbaud- CRM, and Convio- Event Management Center.- Manages and maintains volunteer database (approx. 100- 200 people) for signature events, health fairs and other community opportunities in the Carolina's.

Arlington, Virginia

Provided support to the Eastern Division- 10 area markets, of updated business practices, guidelines, and procedures. Supported organization functions through databases such as Blackbaud CRM, Serena ticketing, Convio Luminate, and CRM Helpdesk. Completed audits and submitted maintenance requests for all databases and reporting tools available for internal and external customers via email and call in que. Provided guidance of process and procedure guidelines for staff in the field and national offices. Assists in leading weekly department meetings to discuss Association updates, department direction, targets, goals, and initiatives. Organized daily functions and tasks to align with department objectives based on priority.

Alexandria, Virginia

Performed weekly and monthly audits of processed donations for all accounts. Managed constituent accounts, reviews, and updated coding as needed for donations to events in CRM system. Sustained positive relationships with participating matched giving companies and employers, ensuring guidelines and regulations are met. Registered new company accounts. Guided temporary staff of 2-4, on department procedures, administrative duties, as well as encouraged individual workload. Ensured correct tax documentation, receipts, forms, and compliances are sent to companies involved with the matched giving program. Applied analytical methods to find funds in problem accounts; determined alternative resolutions to complete transactions. Managed shared email inboxes, responding to email inquiries within a four-hour time frame.

Hopewell, Va