Lead and create a countywide culture of continuous improvement that supports the transformation of the County’s processes and systems in order to achieve both customer service and operational excellence.

Sr. Project Manager and ScrumMaster for the Power Platform team as well as the Application Rationalization and Windows 10 SBAR remediation projects. Facilitated Scrum ceremonies. Managed and controlled project and project delivery teams to meet project deadlines, escalated issues for appropriate and timely resolution, and adhered to project management methodologies. Served as a liaison between business and technical aspects of projects. Developed and maintained project plans and all associated written documentation. Facilitated communication and up to date work progress to stakeholders to meet timely attainment of project milestones.

Project Manager for an enterprise-wide Windows 10 upgrade which spanned across all Providence and St. Joseph ministries, hospitals, clinics, and organizations. Built collaborative relationships with business partners across the various ministries and organizations to support their project engagement. Facilitated meetings driving the mitigation plans for Windows 10 incompatible applications, including project estimates, and task dependencies across multi-functional teams to ensure a successful project outcome. Managed stakeholders and multiple project teams in the context of an overall single project. Managed, monitored, and reported on related SLAs, KPIs, and project metrics.

Completed PMI approved coursework for a Project Manager Certificate. Graduated March, 2018 with Academic Honors. Created a feasibility study for the City of Edmonds - A Taste of Edmonds annual event; Managed a live project for a virtual tour of the EdCC Campus.Environment: Phi Theta Kappa Honor Society; Microsoft Project; Microsoft Excel

Project Manager for a Data Center Migration project. Facilitated meetings driving the assignment of activities, project estimates, task dependencies, and testing coordination across multi-functional teams to ensure a successful project outcome. Delivered root cause analysis, project presentations, project estimates, and regular project status reports. Facilitated meetings driving testing coordination and proposed recommendations. Facilitated and led discussions supporting testing activities, test phases and oversight to test execution as needed.

Project Manager on 7-month contract at Univar for an SAP Data Center move to the Cloud. Provided direction to a team of 12 spanning multiple locations, including offshore. Fixed an improper setup of HP Quality Center and instituted a defined SDLC process utilizing Quality Center.

Proactively lead and contributed to the SQA Team. Worked with teams, often across multiple simultaneous projects, to ensure the delivery of reliable, scalable and quality software solutions. Provided planning, writing and implementing of test strategies for complex, multi-tier, distributed applications involving multiple development and test environments. Lead design and development of new and improved SDLC processes, test tools and process enhancements. Analyzed, architected and implemented best practice test methodologies. Actively manages and monitors project schedules. Developed training material and training classes, for a non-technical audience, for SQL; Quality Center; Test Case Writing; and Test Estimation. Maintained industry standard knowledge of appropriate testing methods. Identified potential problems and provide estimates of time and resources required to complete QA tasks for a given project or functional area. Routinely coached and mentored less experienced testers.

Manager of 8 iSoftStone associates and Sr. Tester at AT&T Mobility Labs. Network SME for Platform Verification Team. Performed manual and automated testing on a cloud-based mobile application. Performed network and security testing using tools such as SoapUI and Wireshark. Wrote automated testing scripts using TCL/TK and Python.

Proactively lead and contributed to the UAT Team. Lead design and development of new and improved SDLC processes, test tools and process enhancements. Analyzed, architected and implemented best practice test methodologies. Subject-matter expert in cross-functional teams to provide recommendations and training on new initiatives or projects. Actively manages and monitors project schedules. Developed training material and training classes, for a non-technical audience, for SQL; Quality Center; Test Case Writing; and Test Estimation. Maintained industry standard knowledge of appropriate testing methods. Identified potential problems and provide estimates of time and resources required to complete QA tasks for a given project or functional area. Routinely coached and mentored less experienced testers.