Alexey Skvortsov Email & Phone Number

Didim, Aydın, Tr

Istanbul, Turkey

Key Responsibilities• Managing CRM Campaign and Performance Management Department (consisting of 3 DEV teams: Campaign Management (9 members), Communication Management (4 members), Performance Management (4 members))• As a product owner, managing backlogs for Campaign Management, Notification and Pupa Performance Applications Main Achievements• As a member of CRM Agile Garage, I successfully led my teams to move from waterfall project methodologies to agile mythologies: Scrumban, Scrum • Under my management strong cross functional teams were created, competency of team members and internal processes were improved with a set of DevSecOps practices. • Installed and integrated CRM Campaign Management Tool, Notification Application with Card Systems of DenizBank AG and FinTech companies: Töhaş, PTT, InInAl, PepPara

Istanbul

Key Responsibilities• Designing IT systems to meet business needs in accordance with application design and development guidelines• Management of Requirements and Communication• Project & Delivery Documentation• Testing solutions• Training users and preparation of training materialMain Achievements• Developed and improved the existing CRM Module in DenizBank A.Ş: Data Modeling, development of Decision Engine, integration with variety of channels, creating omnichannel and trigger structures, online transaction processing.• Participated in creation of Card and Campaign Mobile Application, DenizKartim IOS: https://apps.apple.com/tr/app/denizkart%C4%B1m/id1303437248?l=enAdroid: https://play.google.com/store/apps/details?id=com.denizbank.firsatlardenizi&hl=en• I integrated CRM Campaign Management Tool with existing systems of Bank Audi Beirut, Lebanon; Albaraka Türk Bank, Turkey; Ziraat Katılım Bank, Turkey; HSBC Bank, Turkey; OdeaBank, Turkey• Managed integration of DenizBank to Cross Border CRM System of Sberbank Russia and other subsidiary banks of Sberbank

Key Responsibilities• Control and coordination of ongoing tasks done by Business Analysis Unit• Organization and coordination of departmental training relating to business applications implementation and upgrades• Participation in IT Steering Committee.• Performing IT business analysts’ tasks in important and complicated projectsMain Achievements• Managed project of Securitization of Mortgage Loan Portfolio• Improved interaction of the Business Analysis Unit with IT Support Team via educating and organizing documented body of knowledge for interacting areas• Improved issue follow-up by Business Analysis Unit and Bank’s Business Divisions via improvement of Issue Tracking System.• Participated in organization of interaction of all IT Services in one global system

Main Achievements• Managed a 1-year project of Corporate Customer Credit Module which provided full automation of credit life cycle from credit proposal till credit closure.• Managed a project of Corporate Cash and Settlement Services Module with support for all core banking transfers and operations.• Actively participated in localization of Turkish Automated Banking System, Core@Finans, according to Banking Legislation, • Managed a 6-month project of integration of bank’s branches and ATMs into Online Western Union Platform, and certification from Western Union.

Key Responsibilities• 24 / 7 Monitoring and following up of performance and interaction of banking systems.

Bs, Molecular Biology And Genetics

Study Genetics and Molecular Biology The instruction language at Middle East Technical University is English including preparatory English.

Various

Education record