Tom Ly Email & Phone Number

Santa Clara, California, United States

▪ Effectively managing over 300 parts weekly, varying from Concept phase to Evaluation/Production phase, providing exceptional support to 3 manufacturing floors and 7 business units.▪ Proactively managed supplier relationships, monitoring performance, and promptly address issues, resulting in 90% on-time delivery and ensuring smooth operations.▪ Collaborated with engineering, materials team, and suppliers to efficiently procure raw materials, components, and equipment for semiconductor manufacturing, ensuring timely delivery.▪ Facilitated weekly supplier hotlist meetings for the weldments team, strategically analyzing updates and shortages, proactively offering assistance, and prioritizing urgent parts to ensure seamless production.▪ Utilized a diverse range of tools, such as SAP, Ariba, Teamcenter, GSCOBI, and SNG, to track orders, manage inventory levels, and optimize procurement processes.▪ Strategically negotiated and meticulously analyzed supplier quotes, successfully securing competitiveprices and optimal lead times to seamlessly fulfill business unit requirements.

San Jose, Ca

▪ Leveraged purchase power for over six raw products/supplies, negotiating with 15 vendors, saving $500k+ annually▪ Trained teams to utilize information for month-end audits; streamlined ordering between all departments by implementing QuickBooks Enterprise, increasing ordering efficiency by 20%▪ Designed marketing campaign by increasing social media/tradeshow presence, increasing retail sales by 40% and wholesale by 20% within one year▪ Championed wholesale website creation along with its strategic marketing and sales campaign, generating $330k revenue in two years▪ Manage business operations of manufacturing, logistics, sales, and customer service, including 14 direct reports which encompass 100k+ in supplies/products across two locations▪ Daily manage inventory reports/forecasting, accounts receivable, outbound deliveries, and 100+ service/wholesale inquiries as needed▪ Organize 8+ product brands in warehouses and negotiate with 15 vendors regarding purchasing supplies▪ Manage and coordinate communications between 4+ departments; including, increasing efficiency between Sales and Logistics by 75%+ and updating company portal/email systems▪ Mentor, train, and develop logistics and manufacturing lab team employees; including, an intense three-month onboarding training program and monthly one-on-one meetings to manage professional development and goals▪ Implement process and procedures leading to increased efficiencies; including, weekly inventory counts to proficiently stock/sell products and create employee logistic guides for efficient shipping methods

San Jose, Ca

• Collaborated with third-party logistics (3PL) providers to optimize outbound services, resulting in a reduction of hundreds of labor hours per month and the implementation of enhanced portal and shipping systems for additional efficiencies.• Devised and executed a meticulous three-point check system, effectively addressing packing slip discrepancies and slashing errors by an impressive 80%, resulting in a monthly cost savings of $450.• Led a team of five in managing all inbound and outbound activities of 300+ weekly shipments, expertly handling complex business-to-business and customer shipping challenges with ease.• Successfully onboarded key vendors such as FedEx and UPS for large order shipments (100+), skillfully negotiating cost savings of over $11,000 annually.

San Jose, Ca

▪ Managed storefront operations and advised 30+ clients daily on custom builds to suite their best needs▪ Designed and built 10+ custom electronic devices daily based on client specifications▪ Adhered to strict manufacturing guidelines to ensure safety of devices▪ Researched and experimented with different device specifications, led training sessions with co-workers regarding build specifications, safety concerns, and efficiency to achieve customer satisfaction

San Jose, Ca

▪ Managed daily support tickets/customer emails daily and resolved technical issues weekly with support applications▪ Improved company business operations; including, outsourcing for cover art as needed and managing social media accounts

Bachelor Of Arts (B.A.), Sociology

Sociology with concentration in Criminology

Associate Of Arts (A.A.), Criminal Justice/Law Enforcement Administration