Leon Li Email & Phone Number

Toronto, Canada Area

- Created test plans, automated and manual test cases for MusicXPC.com - Performed functional, performance, usability and unit testing on LAMP framework for MusicXPC.com- Implemented automated black-box testing on HP QTP and VBScript for MusicXPC workstation products.- Logged, prioritized, traced and solved issue/bug/defect using JIRA- Optimized production efficiency (including Acronis and physical imaging) - Built up a proprietary Win 7 OEM OS by optimizing 25 Win 7 registry keys, modifying 40 services in service console and related audio software and hardware settings

Toronto, Canada Area

- Utilized and co-managed Rally Agile SDLC for website releases- Developed test plans and cases for function, performance and regression testing on www.theomelet.com- Constructed and maintain LAMP VM environment including Linux commands and scripts.- Utilized MySQL, PHPmyadmin, WINSCP and Putty for DB server testing- Tested cross-browser compatibility on Chrome 12+, FF 10, Safari 4.0 and IE 7 – 9- Tested cross mobile platform on iOS 4.0.1 – 4.3.2, Android 2.3, and Blackberry 7.- Managed Bug Process by Bugzilla / Rally- Troubleshoot server or hosting issues and communicating with HostGator when needed

Edmonton, Canada Area

- Handled calls from enterprise clients to troubleshoot advanced PC/network issues - Utilized proprietary CRM for customer management, hardware replacement and escalations - Completed company full training of Windows Vista (with certificate) and internal knowledge base

Toronto, Canada Area

- Batch installed, updated and replaced software and hardware for all PCs and other electronic utilities- Handled user trouble tickets regarding hardware, software and network issues - Utilized management software (AMO, Delegation Manager, Oracle, and PGP) to operate and monitor computer network in the company - Built and maintained hardware including PCs, printers, and other electronic devices