Take patient history and chief complaintsComplete initial work up of patients including visual acuity test, intraocular pressure, administering eye drops for dilationComplete work up in Vietnamese as neededTake diagnostic imaging as needed including optical coherence tomography and fundus photographyEducate patients on procedures and next steps in caring for their eye healthApply Explanation of Benefits and Electronic Remittance Advice from insurance companiesFollow up with patients post-intravitreal injections

Work with multiple providers a day including 4 NPs and an MD using MacPractice EMRTranscribe patient visit charts in real time while providers took history and completed their physical examsTranscribe dictations of patient medical, social, and familial histories, medications, allergies, and physician recommendations. Translate patient history/complaints and provider recommendations in VietnameseFamiliarize with the medications and treatment options for various rheumatological diseases such as lupus, osteoporosis, rheumatoid arthritis, gout, and others

Brainstorm differential diagnoses with MDUse EClinicalWorks and Practice Fusion Electronic Medical Records systems to record in real time the medical data, care plans, and diagnoses of 20-25 patients dailyCoordinate communication between staff team and physician to ensure efficient visits for all patientsStep in for back medical assistant when back office was backed up

Triage 20-25 patients a day before provider sees them -blood pressure, temperature, height, weightAdminister routine vaccines, conduct hearing & vision tests for patients from the ages of 2 months through 19 yearsAudit daily superbills and physician charts to ensure billing team receives accurate information from clinic staff

Verify insurances for patient visits the next dayWorked with Medical, PPO, HMO insurancesCommunicated to parents and family via phone call in regards to insurance issuesCoordinating patient care between front desk with back MA and MDScheduled patient visits in order to ensure efficiency of the back office

Triaged via Veracity Electronic Medical Records 10-15 patients per 4 hour shift Discussed patient concerns & scheduled consultations and follow ups Discuss with 20-25 patients about their lab orders, lab results, imaging results, and prescriptions

Educated first-year college students on campus resources to aid in the transition to universityGuided students in starting connections with UCR’s research faculty

Supervised 5 unique committees in providing networking opportunities for UCR students and alumniUnderstood the inner workings of 5 committees: finance, marketing, alumni relations, external relations, administrationSpearheaded the transition from virtual programing to in person programing with a brand new student team and staff advisor

Spearheaded development of 9 virtual networking events for university student body covering different career Delegated roles and tasks to 3 different team members taking into account members’ strengths and weaknessesArranged cooperation between 3 other committees to outreach and market events

Organized and executed 3 conferences as part of SAA's award winning conference series. Coordinated with UCR alumni and different campus organizations to organize informational panels and keynote speeches.

Publicized and promoted events of educational opportunities for college students.