Lyana Williams Email & Phone Number

Funner, Ca

Valley Center, California, United States

Interact with VIP guests to provide assistance with questions and provide them with high quality service. Use effective marketing tactics and creativity to promote events and promotions to guests in order to bring them in for future trips to the property, increasing gaming revenue. Assist with promotional giveaways and events that are hosted by the casino, ensuring that the guests are provided with high quality experience while visiting.

Carlsbad, California, United States

Ran shifts throughout the week, developing leadership skills. Enhanced skills in customer service while handling customer complaints and using communication skills to understand what it is that the customers want and adjusting services to their needs. Key tasks include answering phones, leading shifts, helping customers, mediating the team, and working at an extremely fast pace.

San Marcos, California, United States

Effectively communicated answers to any question that the guests may have had. Multitasked delivering food and drinks to multiple tables at a time. Used time management and being able to multitask with multiple tables in a fast-paced environment. Developed skills in communication by effectively talking to customers as well as the other staff members to solve any problems that may have arised.

Vista, Ca

Responsible for keeping the team organized and leading them towards providing great service for the customers. Used teamwork to accomplish the completion of several different tasks such as making food, prepping for the day, and assisting customers. Took charge of hiring new employees and conducting their first round interviews, collecting an understanding of the people that would fit the team best.

San Diego, California

Assisted the promotions department with setting up concerts and events that they hosted. Edited their stations website and aided in the production of videos that were used on their social media pages, using attention to detail and creativity. Took phone calls from the radio listeners, briefing them about the station and any prizes that they won.

Bachelor'S Degree, Communication, General

Communication, Journalism, And Related Programs

I attended UCLAN as an exchange student during my fourth year.

High School Diploma