A skilled Account Manager with 13 years of sales experiences with various sectors from banking to IT. Currently I am based in Melbourne, AustraliaAt present, I am a Third Party Sales Consultant that assist world's leading insurance brands to meet their standard SLAs in a not at fault claims for vehicles incidents. Under this role I was awarded Superhero of the Year (2016) for an overall outstanding sales performance in my department.Previously I have worked as sales professional in Malaysia. My track record have shown that I've exceeded my target by 200% during my time as Assistant Manager- Sales in Al Rajhi Bank and Assistant Manager- Business Development under an interactive agency called Motionworks. I’ve expanded my sales portfolio in the IT industry and served for a telecommunication giant in Malaysia - TIME dotCom Berhad. My engaging personality as well as creative approach to problem solving and negotiation has always been an asset to both my company and clients.I am exploring full time or part time position. I would love to broaden my learning curve in business development, relationship management, sales, marketing and marketing communication.If you are looking for a result oriented individuals to add value to your organization, I could be that person for you.Contact me and we could catch up over coffee.
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Third Party Proactive ConsultantInnovation Group Australia Apr 2016 - Nov 20201 Bowen Crescent Lane, Melbourne, Victoria• Innovation Group manages ‘not at fault’ claims for vehicle incidents on behalf of the Suncorp Group.• My role is primarily managing claims by providing excellent customer service through inbound and outbound calls while simplifying vehicle repairs through Suncorp’s repairer network.• Consistently exceeding monthly sales targets while meeting strict audit requirements. • Awarded the ‘Superhero of the Year’ (2017), an award for the best overall sales performer for the year and the ‘Innovation Group Values Award’ (2017), an award for the team member that best reflects the company’s organisational values. -
Client ManagerTime Dotcom Berhad Jan 2015 - Jun 2015Malaysia• Time dotCom is a telecommunications company that offers fiber network and data center solutions.• My role was to provide the best fiber network and connectivity solutions to new and existing government sector clients by identifying customer’s IT infrastructure requirements.• Secured a contract worth RM900,000 over 3 years to supply voice services to the Royal Malaysia Police.• Secured a RM3,000,000 deal with a department under the Prime Minister’s Office to supply private leased lines and DDOS protection solutions. -
Senior Account ManagerVerity Solutions Sdn Bhd Apr 2013 - Dec 2014Malaysia• Verity Solutions is a hardware reseller and maintenance provider.• My role was to resell Dell hardware and maintenance contracts to small and medium businesses.• Won a tender worth RM300,000 to supply servers to a financial institution.• Secured a two-year maintenance contract worth RM50,000 from an investment company. -
Assistant Manager- SalesBusiness Continuity Management Institute, Bcm Institute Jan 2012 - Feb 2013Malaysia• BCM Institutes provide in-house training and consultation for risk management professionals.• My role was to identify sectors where business continuity and disaster recovery is crucial and crafted in-house training and consultations to suit business necessities.• Increased consulting revenue by RM500,000 for business continuity implementation projects with various financial services companies.• Retained a banking institution and a major oil & gas company by cross selling crisis simulation programs worth RM50,000. -
Assistant Manager - Business DevelopmentMotionworks Sdn Bhd Nov 2010 - Jan 2012Malaysia• Motionworks is a digital solutions agency with a focus on web development and social media.• My role was to acquire new business by matching end user and business demands while enhancing clients’ market presence through digital platforms.• Closed a RM750,000 deal for a two-year contract with Malaysia’s second largest cinema chain for a website refresh, ongoing maintenance and social media marketing.• Won a tender worth RM500,000 with a government agency for an online registration enhancement project. -
Assistant Sales ManagerAl Rajhi Bank Malaysia Aug 2007 - Nov 2010Malaysia• Al Rajhi Bank is a retail and investment bank that focuses on Islamic banking products.• My role was to ensure outstanding customer service for new and existing retail customers while cross selling product offering.• Consistently exceeded monthly sales targets by 200%.• Achieved the highest number of Children Saving Accounts opened by conducting talks in schools on the benefits of banking.• First staff member from the Retail Banking division to close a Commodity Deferred Purchase Agreement (CDPA) deal.
Lyana H. Omar Hakim Skills
Lyana H. Omar Hakim Education Details
Frequently Asked Questions about Lyana H. Omar Hakim
What is Lyana H. Omar Hakim's role at the current company?
Lyana H. Omar Hakim's current role is Experienced Sales Consultant: Sales is my favourite S word.
What schools did Lyana H. Omar Hakim attend?
Lyana H. Omar Hakim attended Upper Iowa University, Western Michigan University.
What skills is Lyana H. Omar Hakim known for?
Lyana H. Omar Hakim has skills like Online Marketing, Management, Account Management, Project Management, Sales, Human Resources, Time Management, Strategy, Project Planning, Business Strategy, Marketing Communications, Employee Engagement.
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