Lanza Yangala Email & Phone Number

United States

United States

Worked closely within Brighton Best International’s network, supporting operations with Grainger and other subsidiaries, which contributed to Grainger’s $16.5 billion revenue in 2023.Managed inventory control, resolving discrepancies to ensure accurate system records and physical stock synthesis.Utilized PIVs, cherry pickers, turret forklifts, and standard forklifts for efficient material handling.Led the warehouse’s scanning operations, sorting items, inputting data, and creating labels for UPS, FedEx, and Will Call shipments.Streamlined workflows through reorganizing materials, cycle counting, and improving inventory system accuracy.Provided Spanish-English translation services, assisting workers and the shipping manager with communication across multiple Spanish dialects.

Arlington, Texas, United States

Conducted cycle counts to ensure physical and systemic correspondence of material.Operated forklift, order picker, and other vehicles to gain access to physical items.

Irving, Texas, Estados Unidos

Managed warehouse inventory systems within the department of electronics to assure optimal regulation among the data and the actual physical units.Utilized investigatory skills to discover and resolve part/unit discrepancies.Operated PIV's such as forklift cherry picker and forklift pallet jacks to enable access to resources.Worked in conjunction with other areas of department where Spanish is vital for effective communication to verify the correct quantity and management of goods.

Pflugerville, Texas

Unloaded freight onto conveyor systemsEnsured data was accurately inputted into system prior to shipping.

Austin Y Alrededores, Texas, Estados Unidos

Managed and updated records for a database of hundreds of patients using Practice Fusion and Microsoft Excel, ensuring data accuracy and up-to-date information.Prepared medical affidavits and collaborated with attorneys to uphold the fiduciary nature of patient-attorney-physician relationships.Verified and corrected critical information, including attorneys’ and patients’ names, dates of birth, contact details, and case statuses, ensuring compliance and reliability.Tracked the status of medical cases (e.g., successful, pending, or invalid), updated clinic notes, and documented all patient visits with precision.Oversaw billing and payment processes, verified checks, tracked transaction statuses, and ensured financial records were accurate.Scheduled upcoming patient visits, determined surgery recommendations, and managed follow-ups, ensuring smooth administrative operations.Demonstrated exceptional attention to detail, organizational skills, and professionalism in managing patient records, financial data, and legal correspondence.

Austin Y Alrededores, Texas, Estados Unidos

Inputted data to amazon logistic system with use of smartphone device. Maintained scan rate of 180 per hour.Unloaded freight trucks onto conveyor systems in timely fashion.

Austin, Texas Area

Performed research to provide customer with detailed solutions to question about Apple products.Established rapport with customers to provide them with amiable customer service throughout the process resolving issues.Processed order of Apple products to customer in a timely and courteous manner.Listened actively and replied carefully to empathize with customers personal situation and issues.Warm transferred and Cold transferred customer’s call whenever necessary.Accurately logged each call providing detailed explanations of the concern and the steps taken to resolve the issue.

Austin, Texas Area

Utilized operating system Osiris to update manufacturing inventory system.Used cost efficient strategy per the use of red drawings.Operated powered industrial vehicles to transfer material to different locations within the facility.Expedited material and makes BOL in conjunction with the shipper to improve efficiency.Identified material with technical research websites VSPI to properly verify the part before updating warehouse system.

Austin, Texas Area

Conducted daily inspections of company equipment to assure quality of parts in use.Coordinated and led team of Passenger Service Assistants to provide help to passengers at the Airport.Utilized company tablets, radios, and cellphones to expedite transportation services in a timely and courteous manner.Built rapport with clients to guarantee and ensure they arrive safely at their desired destination.Maintained and contributed to 6 months to 100% safety in the workplace.

Austin, Texas Area

Operated various powered industrial trucks such as forklifts, tuggers, swing-reaches, and pallet trucks.Maintained a clean warehouse environment to facilitate work for the next shift.Utilized SAP and computers to stock, pull, put-away, and find material resources.Assisted co-worker and other shifts in completing warehouse tasks.

Dallas, Tx

Operated security camera monitoring system to watch for unusual activity.Patrolled facility on foot to search for illicit activities.Inspected all equipment within facility to prevent potential hazards.Ensured employees verify their presence by scanning their ID work badge.Created ID work badges to allow employees to enter the facility.Checked doors within facility to ensure the area is properly secure.Provided assistance to visitors and employees in a professional and courteous manner.

Bachelor'S Degree, Major: Philosophy. Minor: African Diaspora Studies.

Activities and Societies: University Philosophical Association, Students in Partnership with Ghanaian Development

Associate Of Arts (A.A.), Magna Cum Laude - Gpa 3.79

Activities and Societies: Phi theta Kappa, Cornerstone Honors Certification