Lyda Rivera Email & Phone Number

Norwich, Ct, Us

United States

Recruit, Onboard and present Orientation to new Team MembersAssist in Employee RelationsBusiness Partner to Table Games, Poker, Sportsbook, Facilities, Finance Dept (Cage, Drop & Count, Credit, and Warehouse)Assist Teams with directions on policies and proceduresHealth and Benefits SpecialistSupport Business StructureUKG proficientReporting

Greet Team Members and assist with inquiriesSupport Business PartnersAssist with Onboarding new Team MembersCreate badges for New Team Members, Vendors and Temporary Service ProvidersEmployment Verifications upon requestResponded to e-mails, phone calls and voicemailsScheduled appointments for Team Members to meet with HR StaffUpkeep of inventory

Tender transactions with cash, credit cards, and/or gift cardsKnowledge of adjusting prices, coupons and returnsReceive inventory, price, and place merchandise onto displaysKeeping track of inventory, prices, and assist in ordering of merchandiseTrain and assist new and existing associates on the register and store policiesAssisted multiple outlets within the Navy Exchange

Welcomed guests as they arrivedChecked guests in and out of hotelMade reservations via in person or by telephoneCounted and recorded register at beginning and end of shiftsMade safe drops of income and recorded in booksTendered cash, credit cards and gift cardsAssisted Guests to their rooms with their luggagePrepared paperwork for the next shift as well as room keys

Spoke to customers via telephone to ensure a successful furniture delivery.Set up exchanges, service calls and deliveries of merchandise with customers via telephone.Took in calls from technicians to ensure a successful repair service and/or place part orders.Took in calls from delivery team to confirm delivery of merchandise and/or set up exchanges if necessary.Researched merchandise for customers and did call backs to place orders if they were satisfied