Business professional with strong communication, technical and training skills and a proven track-record of meeting deadlines, providing excellent customer service, managing multiple projects, and adapting to rapidly changing technology.I have experience: Developing & Delivering Training: 1) For diverse student communities through Rogue Community College and other colleges 2) For job seekers at WorkSource Rogue Valley 3) For consumers of DSL, Healthcare Claims Systems, and Expense Tracking SystemsInterpreting laws, guidelines, and rules to determine eligibility for supportive services, scholarships, and training at WorkSource Rogue ValleyLeading teams to create SBC company-wide documentation and then being awarded “Most Valued Employee’ for my contributionsManaging a complex caseload of customers/job seekers with a variety of interests and needsCreating client-focused materials in Adobe InDesign, Illustrator, Dreamweaver, Photoshop, Flash, XML, CSS, various content management systemsCollaborating in the creation of an innovative, patented help system for Intuit's Health Expense Tracker softwareEmploying content-management systems such as WordPress, MS SharePoint, and customized systems to create, revise, and track online contentCollaborating in the development of grant materials for Southern Oregon Repertory Singers, and writing grant reports for Title III awards for the Learning Assistance Department at the City College of San FranciscoNotarizing documents as a Certified Notary Public in the State of Oregon