We are a monday.com Platinum Channel and Advanced Delivery Partner that helps clients optimize and leverage the way they work in monday.com. We offer a variety of services such as full implementation, optimization, onboarding, training and ongoing support. We have supported over 400 clients and currently managing 80 clients with different Monday.com business needs ranging from CRMs, automations, integrations, advanced integrations with Zapier or make.com, and dashboards. Prior to starting this business, at my previous company, I successfully implemented Monday.com to a 250+ organization with an adoption rate of 100% in the first 6 months, and an annual savings of $650,000+ or 20,000 hours saved. This success has led me to help other businesses streamline processes and increase productivity.

Project & Portfolio Management:Led eight-month cross functional process improvement initiatives for New Market Implementation. Identified 88 areas to improve workflows, worked with stakeholders to identify root causes, and actions plans. Project management 96% of projects to completion. Project manage New Market & Clinic Implementations by creating project plans and/or leverage project plan templates to accomplish scope of work, lead effective project meetings with cross functional stakeholders, capturing work plan progress updates & action items, & coordinating appropriate follow-up and next steps, & identifying project risks and potential liabilities & provide management recommendations where appropriate for the delivery of contingency plans. Process Improvement:Built and redesigned automated processes & workflows to improve operational efficiency, with an expected 7500+ hours saved & $275,560 value saved annually. Transform processes, workflows & solutions to address opportunity areas & continuously monitor performance as well as design operational & clinical playbooks. Data Analysis:Analyze market specific data to accurately forecast & make recommendations to leadership if business should enter into a new marketConduct local market research & stakeholder analysis to identify new market go to strategy & growth to expand Eleanor Health’s footprint & profit. Change ManagementRolled out a new project management tool (Monday.com) to organization (250+ users) with an adoption rate of 96% within the first 6 months. Lead change management activities related to process improvements including training, communication, and obtaining buy in from stakeholders.Develop improvements to team processes & procedures through change management initiatives.

Vital Strategies is a global health organization that believes every person should be protected by a strong public health system. We work with governments and civil society in 73 countries to design and implement evidence-based strategies that tackle their most pressing public health problems.As an Operations Associate, I:• Create customer service survey to bring awareness of strengths, weaknesses, and opportunities to the Global Operations Management team• Create policies, procedures, user guides, manuals to strengthen operational systems• Develop operational metric dashboards• Organize organizational events to strengthen culture• Lead project and change management through COVID response plans • Develop and circulate organizational wide divisional reports and updates

In this role I: • Coordinated highly complex travel and accommodation for monthly events.• Managed and monitored expenditures of 100+ consultants.• Provided operational and programmatic support to four public health programs