Lydia Akinyemi Email & Phone Number

New York, Ny, Us

Ardsley, New York, United States

This company is an emergency property damage restoration/mitigation franchise. My duty is to oversee every aspect of the business and ensure we are always progressing forward and operating optimally• Drove year-over-year business growth while leading operations, strategic vision and long-range planning• Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency• Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service• Directed work of Field, Marketing, and Administrative teams to deliver exceptional client experiences• Tracked and analyzed profitability and key metrics per job to improve overall profitability• Developed and maintained relationships with local Insurance professionals, homeowners, community business owners, and suppliers through email, mail, ads, and events that cater to the specific audiences • Identified and capitalized on community business opportunities with effective networking• Coordinated monthly workshops to educate team members on best practices to optimize productivity and increase market presence• Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets• Designed modern employee recognition program which boosted productivity and improved morale

Stamford, Ct