Skills and Achievements• Change Management: - Led organizational transformation initiatives, maintaining high employee morale and productivity.• Project Management: - Managed multiple projects, consistently meeting deadlines and improving client satisfaction.- Successful migration of over 15 critical cloud servers from RackSpace to AWS.- Implemented cost-effective backup solutions on AWS in phases.• Team Leadership & Mentorship: - Trained and mentored new employees, ensuring smooth integration.- Fostered a collaborative and supportive work environment.- Streamlined internal processes to enhance team efficiency and project outcomes.• Technical Training: - Trained staff on emerging technologies, increasing competency levels to 85%.- Conducted ICT training for over 4,000 farmers across five districts.• Infrastructure Management: - Managed IT infrastructure projects, including server maintenance and user management for over 8,000 users. - Implemented effective backup systems and IT infrastructure upgrades.• Security & Risk Management: Championed security awareness campaigns and developed risk mitigation strategies.- Enhanced network security through the installation, monitoring, and maintenance of firewalls and antivirus software.- Established user access controls to balance security with operational flexibility.• Client & Stakeholder Collaboration: Collaborated with stakeholders to refine processes, improve customer satisfaction, and develop tailored technology solutions. Advised management on software implementations, boosting performance and reliability.• Digital Transformation: - Led digital transformation initiatives to drive innovation and maintain a competitive edge.- Spearheaded the adoption of cloud-based services for improved flexibility and accessibility.Achievements:-Spearheaded the seamless migration of cloud servers from RackSpace to AWS, ensuring continuity and security.-Trained staff on new technologies, significantly increasing competency levels to 85%.-Enhanced client satisfaction by effectively managing multiple projects and meeting deadlines.-Successfully implemented cost-effective server backup solutions on AWS.-Resolved escalated customer issues promptly, maintaining positive client relationships.-Improved server performance by conducting audits and implementing necessary upgrades.-Mentored and trained over 300 students annually in Linux and Network Administration-Spearheaded infrastructure projects at Makerere University, including a migration from Sun Systems to Linux Ubuntu.
Yo! Uganda
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Manager Infrastructure(It)Yo! Uganda Oct 2017 - PresentNakawa Business Park, KampalaSpearheaded change management initiatives, optimizing organizational transformation while maintaining high employee morale & productivity. Trained staff on emerging technologies, significantly increasing competency levels to 85%.Orchestrated a seamless migration of cloud servers from Rackspace to AWS, bolstering continuity and upgrading legacy systems without compromising security.Elevated client satisfaction through proficient project management and adherence to strict… Show more Spearheaded change management initiatives, optimizing organizational transformation while maintaining high employee morale & productivity. Trained staff on emerging technologies, significantly increasing competency levels to 85%.Orchestrated a seamless migration of cloud servers from Rackspace to AWS, bolstering continuity and upgrading legacy systems without compromising security.Elevated client satisfaction through proficient project management and adherence to strict deadlines.Fostered a collaborative work environment by enhancing team communication, leading to supportive interactions and increased efficiency.Streamlined internal processes, resulting in heightened team productivity and superior project results.Collaborated with stakeholders and technology teams to refine processes, ensuring clear direction and heightened customer satisfaction.Mentored new team members, facilitating their smooth integration and contributing to the team's success.Implemented cost-effective server backup solutions on AWS, ensuring robust data protection.Resolved escalated customer issues promptly, maintaining strong client relationships.Provided strategic advice on software implementations, boosting performance by 30%, reliability by 50%, and fault tolerance.Developed best practices with the team to ensure consistent and high-quality customer service.Crafted and executed strategic plans to meet departmental objectives and performance metrics.Led security awareness initiatives and developed comprehensive risk mitigation strategies.Delivered training to Customer Service Representatives on soft skills, product knowledge, and procedural updates.Led the successful migration of cloud servers to AWS, guaranteeing a smooth transition and minimal disruption.Drove digital transformation projects, fostering innovation and securing a competitive edge in the market. Upgraded IT infrastructure and implemented effective backup systems to maximize system efficiency and reliability. Show less
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Executive DirectorArise Open It Uganda Jun 2015 - Present
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System'S AdministratorCollege Of Computing And Information Sciences,Makerere University. Nov 2009 - PresentResponsible for planning, installation, maintenance, interoperability of servers on both Windows and Unix/Linux platforms.Provide technical support for a combination of desktop, server, network, hardware, software and peripheral equipment and manage corporate security for the systems I manage.Responsible for upgrading existing hardware and software and correcting reported hardware and software problems as well as other technical tasks relative to my assigned area of… Show more Responsible for planning, installation, maintenance, interoperability of servers on both Windows and Unix/Linux platforms.Provide technical support for a combination of desktop, server, network, hardware, software and peripheral equipment and manage corporate security for the systems I manage.Responsible for upgrading existing hardware and software and correcting reported hardware and software problems as well as other technical tasks relative to my assigned area of responsibility on both Linux and Windows platform. Show less
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ModelArapapa Fashion House Feb 2009 - Nov 2010Display clothing and accesories in commercials, advertisements or fashion shows.Work with photographers, art directors, and crew during shoots.Attend fittings, castings and go-sees on-time
Lydia Akiriza Education Details
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Uganda Management InstituteSecond Class Upper -
Second Class
Frequently Asked Questions about Lydia Akiriza
What company does Lydia Akiriza work for?
Lydia Akiriza works for Yo! Uganda
What is Lydia Akiriza's role at the current company?
Lydia Akiriza's current role is "Linux, Cloud Computing, and Project Management | Digital Transformation I WomenInTech".
What schools did Lydia Akiriza attend?
Lydia Akiriza attended Uganda Management Institute, Makerere University.
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