Immigration Service Assistant
CurrentPre-screening various applications and submissions by USCIS customers for accuracy and completeness of initial supporting documentation.Scheduling applicant appointments, communicating directly with applicants and their representatives.Performing analysis on files, reports, and information systems and databases to update information and maintain data integrity.Producing highly sensitive and secure documents.Identifying incoming applications that require expedited service or requests for fee waivers and channel those through the correct work process.Editing and creating office documents and correspondence using office automation software, i.e. graphics, databases, spreadsheets, and word processing.Managing individual case files, accounting for the movement of files to other locations, conducting audits of files and acting as a records liaison with other agencies