Supervising support engineers and coordinating sales in all of Africa Countries (Ghana,Ethiopia,Sudan,Libya,Cameroun,Kenya,Senegal,Nigeria,Guinea,Tanzania..etc) & Some Countries in Europe like( Armenia &Georgia) Co-ordinates with Projects Control Department regarding the availability of finished goods, time needed for manufacturing, availability of raw materials and delivering finished products  Receive Customer's enquiry for bidding, study it & Prepare all technical data and sketches and communicate with Estimation department for pricingPreparing & submitting detailed Technical & Commercial Offers and follow up closely with customers & going through negotiations till closing the deal and signing the jobManaging and developing the customer base.Resolving customer complaints by investigating problems, developing solutions, preparing reports, making recommendations to managementVisits Subsidiary Clients & attend meetings abroad to manage and maintain the relationships