Lydia Zerby Email & Phone Number

Ankeny, Ia, Us

Ankeny, Iowa, United States

• Supports the farmers’ market by overseeing budget, strategic development, sponsor relations and contracts, meeting and conference coordination and various special projects• Manages communications with farmers’ market participants: 300+ vendors, 80+ entertainers and 50+ non-profit organizations who serve an average of 25,000 customers each Saturday, May – October• Coordinates farm visits with Market vendors to verify product offerings and learn more about participating and prospective farmers and food makers• Organizes vendor schedules, creates online invoices and coordinates product offerings• Maintains, updates and improves vendor CRM database • Coordinates production of the market including rentals, street permits, signage/printing and contracts• Recruits and manages yearly an average of 50 market volunteers and 15 on-site team members• Develops various survey tools to evaluate multiple aspects of the market • Created and edited copy for marketing and communications materials including social media, signage, email newsletters, final sponsorship reports, press releases and web content • Oversees on-site market operations: handles customer complaints/compliments, vendor coordination, entertainment, special programs, sponsor relations and team members • Effectively establishes and manages positive relationships with stakeholder groups including vendors, high-level sponsors, organization partners, market guests and contractors• Promotes the market externally through speaking engagements with external businesses and community groups

Des Moines, Iowa Area

• Handled guest relations and transactions• Exceeded expectations for hotel’s high standard of service and hospitality• Coordinated communication between bellmen, sales staff and management• Represented the Hotel in regard to guest complaints and situations that required instant action

• Had an active role in the organization and implementation of RAGBRAI’s overnight stop in Waterloo• Acted as on-site manager for several aspects of the RAGBRAI event, such as volunteer coordination,production challenges and communication between committees• Recruited volunteers and managed volunteer communications• Oversaw the local overnight host program for riders

Serve meals at special events, including wedding receptions and retirement banquets

Worked as a counselor in the Child Development Center on the Naval Base in Key, West, Florida; provided care, daily programming, and supervision for children ages 0-6 years old.