Lydia B. Fraser Email & Phone Number

Voluntary REC and carbon markets specialist with a focus on corporate sustainability strategy, GHG accounting and building strong partnerships with organizations of all sizes, no matter where they are on their decarbonization journey.Supports the Climate Business Group by developing new business partnerships for BEF's REC, Water Restoration Certificate.

Supported the Business Managers on the Renewable Energy and Climate team in reaching territory goals. Conducted extensive commercial prospect research focusing on sustainability goals, strategies, global business structure and key decision-makers.Performed outreach to prospects to generate leads via email.Scheduled and coordinated prospect and client.

• Managed a team of remote sales representatives to grow participation in REC-based green power and carbon credit programs, consistently exceeding sales goals.
• Trained new staff to explain and enroll customers in programs.
• Upheld high standards for customer service, adherence to client brand standards, and accuracy of environmental claims including adherence to FTC Green Guides and Green-e Standard & Code of Conduct.

• Promoted from Outreach Operations Coordinator. Additional duties included:
• Managed a cross-functional team of data analysts, overseeing and providing backup to data processes including enrollment processing and regular reporting.
• Supported nation-wide outreach teams representing seven regional utilities.
• Developed and implemented processes to increase efficiency and ensure data accuracy.
• Analyzed trends and reported on key performance indicators including program participation and gross enrollments.
• Managed vendors to ensure products and services aligned with contractual, budgetary, and customer care standards.

Eugene, Oregon Area

• Supported national canvassing efforts and a cross-functional team of data analysts.
• Assisted in the implementation and maintenance of systems, processes and tools, fully taking on projects where appropriate.
• Managed canvassing software including Five9, Conditions Canvasser, and Organizer, leading efforts to ensure field staff continued their work seamlessly. Responsibilities included survey creation, route preparation.
• Managed national iPad fleet in conjunction with IT.
• Ensured a high level of quality and execution to data and logistical administrative tasks through strong data management skills and attention to detail.
• Managed JIRA ticketing queue for outreach operations requests, meeting or exceeding service level targets with outstanding internal customer service.

Corvallis, Oregon Area

• Recruited and managed two sales teams in different geographical locations representing local utilities to grow participation in REC-based green power and carbon credit programs, often exceeding enrollment goals.
• Coordinated and participated in outreach efforts for door-to-door residential campaigns and events.
• Upheld high standards for safety, customer service, adherence to client brand standards, and accuracy of environmental claims including adherence to FTC Green Guides and Green-e Standard & Code of Conduct.
• Managed a budget for personnel and other outreach costs.
• Maintained knowledge of the people, culture, events, and social/political pulse of the community.
• Redesigned new-hire orientation to increase learning outcomes and improve retention.

Philomath, Oregon

Coordinated with crew to prioritize and assign daily responsibilities, including sowing seeds, transplanting seedlings, tilling, weeding, and other farm maintenance tasks. Efficiently cared for each seed crop according to its specific needs.Harvested, threshed, and cleaned seed crops efficiently and carefully.Safely used company vehicles, tools, and farm.

Corvallis, Oregon Area

Responsible for the daily operations of the OSU Emergency Food Bank, the national model for university food bank programs. Duties included client intake and support, scheduling staff and volunteers, and fiscal budgeting and food orders. Redesigned and implemented a new volunteer program that provides more support during training, improves volunteer.

Corvallis, Oregon Area

Planted, maintained, and harvested a wide variety of food crops for sale. Responsibly handled various types of farm equipment including mowers and tractors.Applied organic fertilizers to farm crops according to their individual requirements.Worked as a team to care for chickens, including feeding, recording daily conditions, and maintaining coops.Secured.

Albany, Oregon

Assisted customers in choosing appropriate plants for their locations and needs. Propagated and maintained healthy plants for future retail seasons. Assisted in landscape design projects, and designed large planters for outdoor spaces. Ordered nursery stock from vendors, responsibly used cash registers and inventory system.

Salem, Oregon

Safely operated company vehicles.Efficiently prioritized and organized packages to be delivered.