Lydia Day Email & Phone Number
@charliehr.com
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Who is Lydia Day? Overview
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Lydia Day is listed as Yoga and Sound Bath Facilitator at Freelance - Restore With Lydia, based in Dubai, United Arab Emirates. AeroLeads shows a work email signal at charliehr.com and a matched LinkedIn profile for Lydia Day.
Lydia Day previously worked as Head of Customer Success at Shamaazi and Customer Support Manager UK at Instagrid. Lydia Day holds A Level from Reigate Sixth Form College.
Email format at Freelance - Restore With Lydia
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AeroLeads found 1 current-domain work email signal for Lydia Day. Compare company email patterns before reaching out.
About Lydia Day
A customer-centric leader with 8+ years of start-up and scale-up experience. I’m passionate about building scalable and long-lasting customer relationships and processes, and delivering value to key stakeholders. I offer an extensive skill-set that covers customer support, success, CX, leadership and operations.
Listed skills include Social Media, Sales, Communication, People Management, and 19 others.
Lydia Day's current company
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Lydia Day work experience
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Role listed
Head Of Customer Success
- Leadership of Customer Success and Proactive Support team- Customer Success strategy planning- Account management of key charity partners
Customer Support Manager Uk
- Implementation of customer support processes specific to the UK market- Analytic troubleshooting of customer issues, including repairs and returns- Leading projects to enhance operational efficiency and elevate customer satisfaction levels
Head Of Customer Operations
- Managed a cross-functional team of 10 to achieve KPIs around churn reduction, CSAT and NPS- Developed scalable self-service support engine, resolving over 80% of inbound conversations- Implemented Customer Success strategy to improve user health and product usage
Customer Operations Manager
- People management of support & success teams- Delivery of KPIs including CSAT, NPS and churn reduction- Responsible for human-led customer experience across all products and services
Customer Success Manager
- Activating and expanding accounts through upsell- Nurturing free trials into active paying customers- Demoing our product to leads
Senior Operations Executive
- Led a team of 10+ customer service agents, responsible for hiring and training- Streamlined internal processes, including customer complaint handling and escalation- Led a high-performing team to effectively resolve thousands of customer tickets on a daily basis
Lydia Day education
A Level
Gcses
Frequently asked questions about Lydia Day
Quick answers generated from the profile data available on this page.
What company does Lydia Day work for?
Lydia Day works for Freelance - Restore With Lydia.
What is Lydia Day's role at Freelance - Restore With Lydia?
Lydia Day is listed as Yoga and Sound Bath Facilitator at Freelance - Restore With Lydia.
What is Lydia Day's email address?
AeroLeads has found 1 work email signal at @charliehr.com for Lydia Day at Freelance - Restore With Lydia.
Where is Lydia Day based?
Lydia Day is based in Dubai, United Arab Emirates while working with Freelance - Restore With Lydia.
What companies has Lydia Day worked for?
Lydia Day has worked for Freelance - Restore With Lydia, Shamaazi, Instagrid, Charliehr, and Housekeep.
How can I contact Lydia Day?
You can use AeroLeads to view verified contact signals for Lydia Day at Freelance - Restore With Lydia, including work email, phone, and LinkedIn data when available.
What schools did Lydia Day attend?
Lydia Day holds A Level from Reigate Sixth Form College.
What skills is Lydia Day known for?
Lydia Day is listed with skills including Social Media, Sales, Communication, People Management, Team Leadership, Telephone Reception, Marketing Strategy, and Management.
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